- Selangor Malaysia
Kerja Sepenuh Masa Customer Service Executive, Gaji tinggi MYR 4,000 di Hiredly X Selangor - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Kelayakan
- Minimum SPM holder.
- 1 year experience in logistic industries.
- Possesses the ability to independently manage multiple tasks.
- Proficient in utilizing computer applications, including Email, MS Excel, and MS Word.
Tanggungjawab
- Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transhipment, etc), and air freight services.
- Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations.
- Sales Support: Assist sales personnel with inquiries related to quotations and operational issues.
- Quotation Review: Conduct thorough reviews of quotations prepared by the customer service coordinator.
- External Provider Negotiation: Engage in negotiations with suppliers such as shipping lines and agents to secure optimal terms.
- Shipment Updates: Provide timely updates to agents/customers regarding shipment status, including cargo details, shipping documentation, and other relevant information.
- Tariff Consultation: Utilize tariff finder on HS Code to advise agents/customers on duty/tax structure and permit requirements.
- Internal Coordination: Issue instructions to the operation/forwarding department to ensure seamless execution of tasks.
- Telemarketing: Participate in proactive telemarketing activities to expand the customer base.
- Invoice Verification: Review supplier invoices & customer invoices for accuracy.
- Reporting: Prepare and submit monthly reports to the Customer Service Manager detailing departmental performance.
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.
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