jobs in ARROWLOGIC PTE. LTD.

Kerja Sepenuh Masa Field Systems Technician, Gaji tinggi SGD 3,000 di ARROWLOGIC PTE. LTD. Central Region (Singapore) - Maukerja

Field Systems Technician

ARROWLOGIC PTE. LTD.

SGD3,000 - SGD3,000 Sebulan

Sepenuh Masa

Central Region (Singapore)

Kongsi
Simpan

Lokasi Kerja

  • 15 LORONG 8 TOA PAYOH Central Region (Singapore) Singapore

Penerangan Kerja

Tanggungjawab

About the Role

We are looking for a motivated and hands-on Field SystemsTechnician to join our technical team. You will be responsible for installing,configuring, maintaining, and supporting our in-house software solutions andassociated hardware at customer sites. This role requires a combination of ITtroubleshooting, hardware installation, and excellent customer service skills.

Key Responsibilities

  • Install, configure, and commission the company'ssoftware solutions at customer sites.
  • Install and support hardware including kiosks,mini PCs, printers, scanners, tablets, barcode/QR code scanners, and otherperipheral devices.
  • Perform preventive maintenance and correctivemaintenance for deployed systems.
  • Diagnose and resolve software, hardware, andbasic network-related issues.
  • Configure Windows operating systems, useraccounts, and application settings.
  • Perform system upgrades, software patches, anddata backups.
  • Assist with system integration involving ActiveDirectory, Microsoft Entra ID, access control systems, network devices, andthird-party applications.
  • Provide onsite and remote technical support tocustomers.
  • Conduct system testing and User AcceptanceTesting (UAT) with customers.
  • Prepare service reports and maintain accuratedocumentation after each service visit.
  • Escalate complex technical issues to thesoftware development team when required.
  • Ensure projects and service requests arecompleted within agreed timelines.
  • Deliver basic user training and operationalguidance to customers.

Requirements

  • NITEC, Higher NITEC, Diploma, or equivalent in Information Technology, Electronics, Computer Engineering, or a related discipline.
  • Fresh graduates are welcome to apply. Training will be provided.
  • Experience in IT support, field service, or systems installation is an advantage.
  • Basic knowledge of Windows operating systems and computer hardware.
  • Basic understanding of networking concepts (TCP/IP, IP addressing, switches, routers, and Wi-Fi).
  • Strong troubleshooting and problem-solving skills.
  • Good communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Willing to travel to customer sites across Singapore.

Peringatan Penting

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