Sepenuh Masa Distributor Transition - Revenue Analyst Jobs, in Randstad Malaysia Kuala Lumpur - Maukerja

About The Job

JOB PURPOSE:

The Distributor Transition & Revenue Assurance Analyst is responsible for supporting distributor-related readiness activities during the ERP transition, ensuring smooth business continuity across general trade operations. The role coordinates closely with distributor partners and internal stakeholders to drive onboarding, order-to-cash readiness, data accuracy, and cutover execution. By tracking progress, resolving issues, and supporting change adoption, the role plays a key part in minimizing operational disruption and ensuring a stable transition through go-live and hypercare.

This role offers a unique opportunity to be part of a large-scale ERP transformation, providing hands-on experience in a critical business milestone that few professionals encounter in their careers. The successful candidate will gain exposure beyond their core functional area, working across cross-functional teams and end-to-end processes, making it an ideal role for individuals looking to broaden their skillset, develop new capabilities, and build valuable experience in system deployment and business transformation.

Key Responsibilities

Distributor Transition & Readiness

• Coordinate end-to-end distributor readiness activities for ERP transition, ensuring alignment to cutover timelines and operational requirements.
• Act as the key coordination point between internal teams (Sales, Supply Chain, Finance, Customer Service) and distributor partners.
• Track distributor readiness milestones, commitments, and dependencies leading up to go-live.
• Support onboarding of distributors into systems, including vendor/customer setup, ordering processes, and payment workflows.
• Ensure distributors are ready to transact in the new ERP environment, including system access, ordering channels, and documentation requirements.
• Support monitoring of distributor orders during hypercare, identifying dropped or delayed transactions and escalating for resolution.
• Identify and resolve data gaps, inconsistencies, or errors by coordinating with relevant stakeholders.
• Coordinate with distributors and internal teams to ensure all pre-cutover transactions (e.g., orders, returns, credit notes, claims) are completed and reconciled.
• Support clear communication and tracking of post-go-live processes for new transactions.
• Order-to-Cash (O2C) Readiness
• Ensure distributor alignment on new order placement, fulfillment, invoicing, and payment processes post go-live.
• Coordinate and validate key master data elements such as product codes, pricing, pack sizes, and terms to avoid disruption to order processing.
• Support testing and validation of order flows where required (e.g., manual orders, system uploads).
  

Stock Buildup & Cutover Planning

• Coordinate stock buildup planning and execution in preparation for cutover and system blackout periods.
• Ensure distributors understand downtime timelines and have agreed on stock coverage plans, including considerations for promotions and demand fluctuations.
• Collaborate with Supply Chain and Demand Planning teams to ensure sufficient stock availability.
  
  

Change Agent

• Establish and communicate post-go-live processes, including advocating new process adoption among sales team with support from market change & comms lead.
• Maintain Revenue Assurance trackers and dashboards to provide timely and accurate reporting updates to local and global stakeholders on progress.
• Proactively identify risks, delays, and dependencies, and drive resolution through stakeholder alignment and follow-up actions.
  
  

What You Need To Succeed

Qualifications & Experience:

• Bachelor’s degree in Business, Supply Chain, Finance, or a related field.
• Minimum 2–5 years of experience in General Trade, Distributor Management, Sales Operations, or Customer Operations.
• Experience working with distributors or indirect channel partners in FMCG or similar industries.
• Prior exposure to Order-to-Cash (O2C) processes and distributor order flows.
• Experience supporting ERP/system implementations or business transformation projects is preferred.
  
  

Technical & Functional Skills

• Good understanding of distributor operational models, including ordering, inventory management, and trade terms.
• Familiarity with master data elements (product, pricing, customer, terms) and their impact on operations.
• Understanding of order management and invoicing processes.
• Proficiency in Microsoft Excel and PowerPoint for tracking and reporting.
  
  

Key Competencies

• Strong organizational skills with ability to manage multiple workstreams, track progress, and meet tight timelines.
• High attention to detail with a risk and control mindset, particularly in managing customer data and transactions.
• Strong communication skills with the ability to drive follow-ups and ensure accountability across stakeholders.
• Ability to work in a fast-paced project environment with shifting priorities.