jobs in RHB Singapore

Kerja Sepenuh Masa, Branch Operations Executive di RHB Singapore - Maukerja

Branch Operations Executive

RHB Singapore

Undisclosed

Sepenuh Masa

Singapore

Kongsi
Simpan

Lokasi Kerja

  • Singapore Singapore

Penerangan Kerja

Tanggungjawab

  • Branch Operations
  • Support daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities:
  • Verify customer’s identification and ensure proper authorization and documentation for any transaction requests
  • Handle cash management tasks including deposits, withdrawals and reconciliations Account Opening
  • Maintain accurate records and documentation for all transactions
  • Any other activities prescribed in the Branch Operational Manual
  • Collaborate with other branch staff and sales team to ensure efficient operations and excellent customer service
  • Assist Branch Operations Manager to ensure all branch equipment (e.g. Cash Counting Machine, ATMs, Security, etc.) and facilities are well maintained
  • Customer Service Management
  • Greet and assist customers with their inquiries and transactions.
  • Provide accurate and prompt information about products and services offered by RHB
  • Support implementation of customer service initiatives within the Branch
  • Maintain high standards of customer service quality and consistency by adhering to Retail Banking service and operational guidelines as well effective use of customer service tools and technologies
  • Regulatory Compliance and Risk Management
  • Ensure compliance with regulatory requirements, risk management protocols and internal bank procedures within the branch

Required Skills
  • Strong interpersonal and communication skills
  • High level of customer service orientation
  • High level of accuracy and attention to detail
  • Proficient in using computer systems and software applications (e.g. Microsoft Windows, Microsoft Office, etc.)
  • Awareness of relevant laws and regulations relating to Branch Banking

Peringatan Penting

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