Job Summary
Support daily restaurant operations by leading the service team, ensuring high service standards, managing inventory and costs, and delivering excellent customer experiences as Assistant Restaurant Manager.
Responsibilities
- Assist the Restaurant Manager in overseeing daily restaurant operations to ensure smooth service delivery
- Lead and supervise the service team to provide efficient, professional customer service that enhances guest satisfaction
- Enforce compliance with company SOPs, food hygiene regulations, and workplace safety standards to maintain operational excellence
- Manage customer enquiries, feedback, and service recovery to uphold positive dining experiences
- Support staff recruitment, training, coaching, and performance evaluations to build a competent team
- Prepare staff duty rosters and monitor attendance to optimize workforce scheduling
- Monitor inventory levels, conduct stock ordering, and implement stock control measures to maintain supply accuracy
- Assist with cash handling, sales reconciliation, and daily closing procedures to ensure financial accuracy
- Collaborate with the kitchen team to coordinate operations and maintain service flow
- Monitor operational costs and contribute to achieving sales and profitability targets through effective management
- Take charge of restaurant operations during the Restaurant Manager’s absence to maintain continuity
- Perform additional duties as assigned by Management to support business needs
Requirements
- Diploma or above in Hospitality, Business, or a related field
- Minimum 2 years of supervisory experience in the Food & Beverage industry
- Proficient in Microsoft Office applications
- Ability to work rotating shifts, weekends, and public holidays
- Strong leadership and interpersonal skills demonstrated through team management and coaching
- Customer-focused communication and problem-solving skills applied in fast-paced restaurant environments
- Knowledge of restaurant operations, food hygiene, and inventory management practices
We regret that only shortlisted candidates will be notified.
Careerstar International Pte Ltd
EA License No: 03C3254
EA Personnel No: R23115696
EA Personnel Name: Chin Lee Wei