Kerja Sepenuh Masa Sea Freight Export, Operation Assistant, Gaji tinggi MYR 3,000 di Ozo Prestige Pulau Pinang - Maukerja

Immediate Vacant - Experience with logistics experience, Ocean/Sea freight

Job Responsibilities

• Run compliance checks against corporate, legal guidelines and destination ocean specific SOP.
• Run compliance check against destination country ocean freight SOP.
• Ensure valid quotation are in place and compliant with company policy.
• Align with branch head, commercial team and trade team over special requests or requirements from customer that is not previously addressed.
• Continuously obtain and maintain adequate shipping volume forecast information from Shipper and destination office.
• Request update from Master Data Management for any system maintenance and updates.
• Align with relevant stakeholders on the volume forecast information such as Shared Service Centre and Trade Management/LCL Trade/Reefer Trade and destination office as applicable.
• Ensure carrier options and carrier service contract are available for shipments and align with Trade Management, LCL Trade Management and Reefer Trade management and destination office as applicable.
• Handle continuous pre-shipment status follow-up with Shipper and inform Destination office and relevant stakeholders - as applicable.
• Receive booking request from Shipper or Destination Office and verify booking requests against customer service agreements, customer contracts and current market conditions.
• Capture booking requests in TANGO for file creation, routing, and documentations.
• Request and relay Verified Gross Mass (VGM) details and pickup instructions between shippers and operational teams.
• Facilitate communication between customers, customs teams, and internal ocean function departments to ensure smooth shipment flow and arrangements.
• Proactively keep customers and stakeholders updated on the shipment arrangements and propose alternate solutions to customer is required.
• Ensure the shipment arrangements are in accordance with local regulations, company policy and compliance.
• Monitor shipment profitability and ensure accurate creation of income reserves and cost accruals in TANGO.
• Initiate credit checks for shippers and coordinate with the Finance Team to resolve credit issues.
• Generate operational reports for customers and ensure compliance with specific KPI requirements.

Requirements

• At least two (2) years of work experiences in logistics, freight forwarding and transportation industry.
• Diploma/bachelor’s degree holders in relevant fields are encouraged to apply.
• Familiarity and knowledge in ocean freight operations and supply chain concept is a plus.
• Eagerness to learn and grow in a dynamic, fast-[aced customer oriented logistics environment.
• Strong analytical skills and a proactive approach to problem-solving will be advantageous.

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Work Location: In person