Kerja Sepenuh Masa F-B OPERATION MANAGER, Gaji tinggi MYR 6,000 di Dandy Modern Food Pulau Pinang - Maukerja

Job Summary

Dandy Modern Food is looking for a passionate and hands-on Operation Manager to lead our restaurant operations, drive sales growth, and develop high-performing teams. You will oversee daily outlet operations, ensure excellent guest experiences, and work closely with different departments to achieve business goals.

Key Responsibilities

* Manage the daily operations of multiple restaurant outlets (Front & Back of House).

* Ensure all outlets follow company SOPs, food safety, Halal, and HACCP standards.

* Monitor sales, labour cost, food cost, and outlet performance.

* Plan manpower, approve staff schedules, and support recruitment and onboarding.

* Lead, coach, and develop outlet managers and team members.

* Ensure excellent customer service and resolve guest complaints promptly.

* Work with the Marketing team to support promotions, events, and campaigns.

* Monitor reservations, corporate bookings, and guest enquiries.

* Coordinate outlet maintenance and ensure equipment is in good working condition.

* Prepare weekly and monthly operational reports.

* Support new outlet openings and operational improvements.

What We're Looking For

* Diploma or Bachelor's Degree in Hospitality, Business, or a related field.

* Experience in the F&B industry is preferred

* Minimum 3 years of management experience in restaurant or hospitality operations.

* Strong leadership, communication, and problem-solving skills.

* Able to manage multiple outlets and work in a fast-paced environment.

* Good planning, organizational, and decision-making skills.

* Passionate about people development and delivering excellent guest experiences.

Benefits

* Staff Meal

* Medical Claims

* Structured Training Program

* Career Growth & Promotion Opportunities

* Employee Discount (20%)

* Staff Activities & Team Building

* Long Service, Birthday & Work Anniversary Recognition

Our Core Values are the foundation of everything we do, guiding our decisions, actions, and the way we work together.

TECHP

• Teamwork - We grow together, support each other, and believe in "One Team, One Vision." Every role matters, from the kitchen to the creative desk.
• Entrepreneurial Mindset - Dandy was built from passion, not a business plan. We remain bold, progressive, and driven to create opportunity.
• Creativity - Dandy is more than a restaurant, it’s a creative canvas. From our food to our space, we constantly evolve, adapt, and innovate.
• Honesty - Hospitality to us is sincere. We don’t overpromise, we focus on doing the right thing, consistently and transparently.
• Passion - Everything we do, from service to flavours, is led by heart. We care deeply about our people, our guests, and our community

Pay: RM4,000.00 - RM6,000.00 per month

Benefits:

• Flexible schedule
• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person