Kerja Sepenuh Masa, Junior Executive di SimplyGo Pte. Ltd. - Maukerja

Grow With Us, Shape What’s Next

Who We Are

We are SimplyGo Pte. Ltd. (SPL), a wholly owned subsidiary of the Land Transport Authority, and a key player in the Singapore public transport ecosystem. We develop transit ticketing and travel card-related products and services that simplify journeys and create value for our commuters. We believe great ideas come from people who are curious, driven, and eager to learn. Join us if you are looking for an organisation that allows you to make a meaningful impact and provide the support you need to grow.

What You Will Do

At SPL, you are an integral part of our team - driving meaningful projects and witnessing the tangible difference your work makes. As an Associate Executive, Operations Support you will be responsible for reviewing and processing commuter refund claims, handling related customer enquiries and supporting administrative tasks.

Key Tasks You Will Be Involved In

• Investigate and authorize refunds for claims submitted by commuters through various claims filing channels, ensuring accuracy and compliance with guidelines.
• Investigate and approve refunds for all claims prior to the collection date.
• Handle customer queries received via hotline regarding refund matters, including refund disagreements.
• Attend to operators’ requests for reports and claim related enquiries.
• Perform ad-hoc administrative duties including generation of reports.

What You’ll Gain

At SimplyGo, our people are at the heart of everything we do.

We ASPIRE to create a supportive and inclusive workplace where you can thrive.

Here’s what you can look forward to:

Professional

• Continuous growth through training, mentorship, and development.
• Career pathways with room to advance and expand your skills.
• A culture of collaboration that celebrates innovation, respect, and teamwork.

Individual

• An attractive annual compensation package within the indicative range of $39,000 to $45,000, with compensation commensurate with experience, including an Additional Wage Supplement and Performance Bonus.
• Comprehensive benefits to support your lifestyle and wellbeing.
• Flexibility with hybrid work options and supportive arrangements.
• Wellbeing initiatives designed to keep you healthy, balanced, and engaged.

How to Apply

Send us your resume with a short note telling us what excites you most about this opportunity to *************.

This role might be for you if you have:

• Training in Finance, Accounting, Business, or a related discipline.
• Detail-oriented with strong numerical accuracy.
• Confident in making callback communications to customers, including rejected claims.
• Preferably possesses number-based work experience (e.g. Accounts Receivable or similar).
• Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Tables), Word, and other office tools.