- Kuala Lumpur Federal Territory Malaysia
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
We are hiring for a Customer Service position based at our Bangsar South office (near LRT Kerinchi). This is a support role with no sales targets and no telemarketing.
Job Scope:
1. Assist customers through social media, email, and e-commerce platforms (IG, FB, WhatsApp, Shopee, and Lazada).
2. Handle customer inquiries, returns and refunds according to company procedures.
3. Provide information on memberships, promotions and products.
4. Perform basic admin tasks, including data entry and filing.
5. Work with Marketing and Retail teams to improve customer satisfaction.
6. Attend briefings for updates on new collections and campaigns.
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.