- Kuala Lumpur Federal Territory Malaysia
Kerja Sepenuh Masa, CUSTOMER SERVICE ASSISTANT di Gleneagles Hospital Federal Territory - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Responsibilities
- Provide excellent customer service and administrative support to patients, visitors and consultants.
- Perform patient registration, admission, discharge and cashiering processes in accordance with hospital procedures.
- Handle inquiries, appointment coordination and provide information on hospital services and facilities.
- Process payments, maintain accurate records and ensure proper documentation.
- Support operations across Front Office, A&E, Discharge Lounge, Insurance and Top-Up counters on a rotational basis.
Requirements
- Minimum SPM or equivalent.
- Minimum 1 year of relevant working experience, preferably in customer service, hospitality, healthcare or front office operations.
- Able to work on shifts, including weekends and public holidays.
- Computer literate and able to perform data entry and cashiering duties.
- Good communication skills in English and Bahasa Malaysia. Additional languages or dialects are an added advantage.
- Pleasant personality with strong customer service orientation and interpersonal skills.
Peringatan Penting
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