Kerja Sepenuh Masa, Retail Operations Assistant-Manager di Khoon Hooi Federal Territory - Maukerja

About the Brand

Khoon Hooi is a contemporary occasion-wear label founded in 1999 by Malaysian designer Lee Khoon Hooi. Defined by technical craftsmanship, bold silhouettes, expressive prints, and confident colour play, the brand offers a fresh perspective on modern elegance.

Its ready-to-wear collections are stocked globally, including 51 East Doha, Harvey Nichols Riyadh, and ************* The designs have also graced major international red carpets, including the Screen Actors Guild Awards, the Golden Globe Awards, and the Vanity Fair Oscar Party in Los Angeles.

Role Description

1.    Oversees daily store operations and systems, driving brand consistency, sales velocity, and customer loyalty.

2.    Translates commercial strategies into operational success across all channels (APW, Online, Consignments, Off-site activities)

Core Responsibilities

1.    Commercial & Brand Growth: Drive revenue growth by monitoring product arrivals, sell-through rates, optimising KPIs, and controlling retail budgets.

2.    Inventory Control: Manage inventory lifecycles, oversee seasonal stock allocation and execute sales strategies.

4.    Staff Leadership: Recruit, train, and develop retail teams.

5.    Experience Execution: Maintain premium customer service standards, manage VIP clienteling programs, and resolve high-touch customer complaints.

Qualifications

• Previous experience in beauty or fashion retail operations.
• Strong organisational skills, attention to detail, and the ability to manage multiple tasks.
• Experience with management tools is an advantage.