Kerja Sepenuh Masa BRAND - COMMUNITY EXECUTIVE, Gaji tinggi MYR 5,500 di MNML Selangor - Maukerja

KEY RESPONSIBILITIES

BRAND & COMMUNITY (50% workload from here)

1. MNML Club — Membership Program

• Own the execution and growth of MNML Club: member-exclusive benefits, birthday rewards, loyalty initiatives, VIP experiences, and milestone moments throughout the year.
• Maintain a live membership calendar covering all planned member touchpoints, exclusive offers, and campaign tie-ins.
• Track and report monthly: new members, active member rate, and retention; bring improvement proposals to management each quarter.
• Coordinate with E-Commerce & CS Executive on digital benefit delivery and member communication touchpoints.

2. MNML Circle — Broadcast Channel Growth

• Own and grow MNML Circle — MNML's IG Broadcast Channel — as a community retention and depth-of-connection tool.
• Develop a consistent content rhythm: early access, behind-the-scenes moments, exclusive offers, and brand stories that reward subscribers.
• Grow subscriber count month-on-month through IG Stories CTAs, Reels prompts, and in-store activations.
• Track open rate, engagement, and subscriber growth; report monthly and iterate based on performance.

3. Community Events & Brand Activations

• Conceptualise and coordinate community events: piercing workshops, styling sessions, creator store visits, customer appreciation moments, and brand activations.
• Plan and manage guest lists, RSVPs, logistics, vendor coordination, gift preparation, and on-the-day execution.
• Manage community engagement across IG and other active channels — respond to comments, DMs, and member interactions in MNML's warm brand tone; treat every interaction as a relationship-building opportunity.
• Track event attendance, community response, and outcomes after each activation; report to management.

4. Creator, UGC & KOL Activations

• Build and maintain a consistent and growing creator and UGC pipeline — recruiting creators who genuinely align with the brand and activating them regularly.
• Manage creator onboarding via MNML's Creator Deck; coordinate product gifting and affiliate programme enrolment.
• Source, vet, and maintain an active pipeline of micro KOL collaborations across IG and TikTok — prioritising authentic brand fit over follower count.
• Manage all collaboration timelines, deliverables, and content review; track and report outcomes with clear learnings post-collaboration.
• Maintain organised creator and KOL trackers covering pipeline, submission stage, content approval, and affiliate activity.

5. Media, PR & Brand Partnerships

• Maintain an active media contact list: lifestyle editors, fashion journalists, stylists, and tastemakers relevant to MNML's audience in Malaysia.
• Execute regular product seeding and gifting campaigns; track coverage and brand mentions.
• Identify and propose brand partnership and collaboration opportunities that generate community relevance and brand reach aligned with MNML's positioning.
• Draft seeding notes and PR angles for new collections and launches for Brand & Product Director approval.

PROJECT COORDINATION (*_50% workload from here_*)

6. Brand Project Coordination, Launch Readiness & Retail Support

• Own coordination of all cross-functional brand projects: collection launches, store openings, membership revamps, campaign activations, and brand collaborations.
• Maintain a live project tracker covering tasks, owners, deadlines, status, and blockers — always visible to relevant team members.
• Own the pre-launch readiness checklist for every campaign or opening: products uploaded, inventory confirmed, photos completed, POS materials ready, staff briefed, website updated, store collateral in place.
• Conduct a final readiness check before every launch; escalate immediately if critical items are incomplete.
• Take meeting notes and distribute action items with clear ownership and timelines after project check-ins.
• Support retail activations and store openings with a team-first mindset — contributing beyond the digital scope is an expectation, not an exception.

REQUIREMENTS

Education & Experience

• Diploma or Degree in Marketing, Mass Communications, Digital Media, Business, or related fields.
• 2–4 years in community management, brand partnerships, events, or a coordination-heavy marketing role — ideally within consumer, fashion, lifestyle, or beauty.
• Prior experience managing creator or KOL relationships, community events, or membership programs is a strong advantage.
• Prior experience in brand project coordination or campaign management is a strong advantage.

Skills & Competencies

• Strong relationship management skills — comfortable managing creators, KOLs, media contacts, and partners simultaneously.
• Project coordination skills — comfortable owning a tracker, running follow-ups, and keeping multiple workstreams on schedule.
• Proficient in project or task management tools: Notion, Trello, Google Sheets, or equivalent.
• Confident communicator in English and Bahasa Malaysia; writes in MNML's warm, refined brand tone.
• Commercially aware — connects community activity and project outcomes to business results, not just metrics.

Personality Fit

• Genuinely community-minded — enjoys building relationships, not just managing them.
• A natural executor — follows up without being asked; treats 'I'll get back to you' as a commitment.
• Collaborative and clear — communicates with the Brand Content Creator and the wider team with respect and zero territorial behaviour.
• Calm under pressure — the person who keeps projects moving when things get busy, not the person who waits to be told what to do next.
• Proactive — comes to management with plans, not just problems.

Pay: RM4,000.00 - RM5,500.00 per month

Benefits:

• Additional leave
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person