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Job Title: Senior IT Engineer
Focus Areas: Microsoft 365 Administration, Endpoint Management, Enterprise Infrastructure, Automation
About the Role We are recruiting on behalf of a global organisation for a Senior IT Engineer to act as senior technical owner of their Microsoft 365 environment, supporting secure and well-governed services across the enterprise, while also contributing to broader infrastructure, identity, and endpoint management functions.
Key Responsibilities
- Own Microsoft 365 tenant administration, governance, and lifecycle management, including Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Microsoft Entra ID, Defender, and Purview
- Administer users, groups, licensing, mailboxes, and Teams/SharePoint/OneDrive services
- Resolve complex M365 issues spanning mail flow, authentication, permissions, collaboration, and compliance
- Configure and monitor security and compliance controls: Conditional Access, MFA, DLP, eDiscovery, retention, audit logging
- Deploy and manage endpoints via Microsoft Intune, Endpoint Central, and Windows Autopilot
- Support Windows, macOS, and Linux environments including patching and performance troubleshooting
- Administer Active Directory and hybrid identity services (Entra ID, AD Connect, DNS, DHCP, Group Policy)
- Support infrastructure services: VMware/vSphere, Windows/Linux servers, SAN/NAS storage, Azure, AWS
- Develop automation solutions using PowerShell, Bash, Microsoft Graph, and Power Automate
- Produce clear documentation and runbooks to enable L1/L2 teams
- Mentor colleagues and contribute to continuous improvement initiatives
Requirements
- 5+ years of experience in senior IT engineering, systems administration, or enterprise support, with hands-on M365 ownership
- Strong M365 administration capability across Exchange Online, SharePoint, OneDrive, Teams, Intune, Entra ID, Defender, and Purview
- Deep identity and access management knowledge (AD, Entra ID, SSO, MFA, Conditional Access)
- Strong Exchange Online and mail flow troubleshooting experience
- Endpoint management experience with Intune, Jamf, or Endpoint Central
- Confident PowerShell scripting ability; Bash, Microsoft Graph, and Power Automate experience beneficial
- Working knowledge of Windows/Linux servers, DNS, DHCP, Group Policy, VMware/vSphere
- Experience with SAN/NAS/iSCSI/Fibre Channel storage technologies
- Cloud experience with Azure and AWS (including EC2, WorkSpaces)
- Fluent in English (written and verbal); additional languages a plus
- Relevant Microsoft certifications (MS-102, Endpoint/Teams/Identity Administrator) highly desirable
- Malaysian Citizens Only
- Occasional work outside standard hours may be required for incidents or project delivery
Pay: Up to RM13,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Opportunities for promotion
- Professional development
Application Question(s):
- Do you have 5+ years of experience in a senior IT engineering or enterprise support role? (Yes/No)
- Do you have hands-on administration experience with Microsoft 365 (Exchange Online, Teams, Intune, Entra ID)? (Yes/No)
- Are you confident writing PowerShell scripts for automation and reporting? (Yes/No)
- Are you ok to work US/UK time zones on weekly rotation basis? (Yes/No)
Work Location: In person