- Bayan Lepas Pulau Pinang Malaysia
Kerja Sepenuh Masa Team Member, Telephone Operator, Gaji tinggi MYR 1,800 di Amari SPICE Penang Pulau Pinang - Maukerja
Team Member, Telephone Operator
Amari SPICE Penang
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
o Answers incoming calls following the Amari Brand Standard telephone etiquette.
o Directs call to guest rooms, team members or departments.
o Places outgoing calls.
o Receives guest messages and deliver the same to the guest.
o Logs all wakeup call requests and performs wakeup call services.
o Provides information about hotel services to guests.
o Understand the telephone operator FCS system operations.
o Understand and aware the action to take when an emergency call is required.
o Assist in reporting telephone equipment or services complaints and issues.
o To be fully aware of and adhere of health and safety, fire and bomb threat procedures.
o Ensure to update the latest information at the information board.
o Ensure to protect guest information at all times.
o To be knowledgeable about Onyx Rewards.
Job Type: Full-time
Pay: RM1,700.00 - RM1,800.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Meal provided
- Professional development
Work Location: In person
Peringatan Penting
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