As an IT Executive, I manage and support IT operations across multiple project sites nationwide, ensuring systems, hardware, and software run smoothly to meet operational requirements.
Key responsibilities include:
- Providing comprehensive IT support to internal departments and project teams, ensuring uninterrupted daily operations
- Acting as technical coordinator for government projects, liaising with clients, stakeholders, vendors, and engineers
- Planning and supervising nationwide deployments, including logistics, manpower coordination, and cost estimation
- Conducting end-user training and on-site system handover sessions
- Performing system maintenance, software updates, patch deployments, and troubleshooting across multiple locations
- Leading data preparation, cleaning, and validation for government datasets
- Developing Python-based automation solutions to streamline workflows, including image processing and QR code generation
- Managing secure card printing operations and production quality control
- Preparing operational reports and documentation for management and stakeholders