Full Time Clinic Manager Jobs, salary up to MYR 4,500 in Bloom Southern Sdn Bhd Johor Bahru - Maukerja

Required experience as Clinic Manager for minimum 3 - 5 years experience
Can offer high salary range for experienced Clinic Manager that can fulfill below requirement.

Staff Management

1. Assign, direct and manage staff duties efficiently, establishes dental assistant schedule.

2. Recruit, train, interview, hire, promotion, termination of dental assistant

3. Monitor staff performance (skills, attitude, attendance) & review performance.

4. Keep records & monitor time attendance, leave, MC, hospitalisation.

5. Review & approve annual leave for dental assitants

6. Staffs welfare (hospital visit, birthday reminder, company events etc)

7. Coordinate team meetings with dental assistants once a month (compulsory)

8. Engage in conflict resolution

9. Keep employment contracts up to date

10. Ensure all staffs follow office policy on attire & personal hygiene 11. Encourage and develop staff motivation / teamwork

Patient Management

1. Oversee patient relations and handle/resolve patient complaints

2. Help support staff as needed (i.e., appointment scheduling, collections, insurance, etc.)

3. Monitor patient relations & customer service level with regular patient satisfaction surveys

4. Monitor WhatsApp, Emails (responsive to patients)

5. Ensure the operation of the patient recall system

6. Ensure telephones are answered in a timely and polite manner.

7. Assist Dr if severely insufficient staff

Operation / Administration

1. Ensure the efficient day-to-day running of clinic

2. Ensure facility clean, safe & organised, take responsibility for the appearance of the clinics

3. Ensure all X-rays, Compressor, Autoclave licensing up to date / Keep record reminder for calibration / renew licenses (X-rays & Dentists), Application / Liaising with authorities for relevant documents / licensing

4. Engage with dental suppliers, ensure inventory(clinical & non clinical materials) and clinic ordering is done accurately

5. Assign / evaluate / perform inventory control, stock levels of supplies and oversees maintenance or replacement of dental equipment / dental and non dental materials

6. Liaising with accountant for staffs payslip & payrolls

7. Monitor, record & follow up orders, invoices, receipts & payment for suppliers

8. Identify area of improvements / concerns / implement appropriate corrective actions

Required key skills and competencies

• Communication skills
• Planning and organizing
• Problem analysis and problem solving skills
• Judgment and decision-making skills
• Integrity and confidentiality
• Team work
• Customer service orientation

Pay: RM3,000.00 - RM4,500.00 per month

Work Location: In person