Clinic Assistant
About the Role
We are looking for a motivated and friendly Clinic Assistant to join our team. In this role, you will help ensure the smooth day-to-day running of the clinic by providing excellent patient service, supporting doctors during consultations, and handling both administrative and clinical duties.
Key Responsibilities
- Welcome and register patients while maintaining accurate patient records.
- Assist with appointment scheduling and respond to patient enquiries via phone, WhatsApp, and other communication channels.
- Prepare consultation and treatment rooms before and after patient visits.
- Support doctors during consultations and minor procedures when required.
- Measure and record patients’ vital signs, including blood pressure, temperature, height, and weight.
- Dispense medications according to the doctor’s prescriptions and provide basic medication guidance when appropriate.
- Monitor medication inventory and clinic supplies, ensuring stock levels are maintained.
- Handle payment transactions and issue receipts accurately.
- Process panel, insurance, and medical claim documentation.
- Maintain a clean, organised, and safe clinic environment.
- Ensure patient confidentiality and comply with clinic policies and procedures.
- Carry out other duties assigned by the clinic management as required.
Requirements
- Minimum SPM qualification.
- Fresh graduates are encouraged to apply.
- Basic computer literacy and willingness to learn clinic management software.
- Able to communicate well in Bahasa Malaysia and English.
- Friendly, responsible, proactive, and able to work well in a team.
- Willing to work on a rotating shift schedule, including weekends and public holidays when required.
- Previous experience in a clinic, pharmacy, or healthcare setting is an added advantage.
What We Offer
- Basic salary starting from RM1,700 per month.
- Monthly performance bonus based on clinic sales and individual contribution.
- EPF, SOCSO & EIS contributions.
- Annual leave and medical leave entitlement.
- Comprehensive on-the-job training.
- Career growth and advancement opportunities.
- Staff medical benefits.
- Annual company staycation as part of our employee appreciation programme.
- Friendly, supportive, and positive working environment.
Working Schedule
Working hours are based on the clinic’s operating hours and assigned shift roster.
Location: Segambut, Kuala Lumpur
Applicants should be able to commute to Segambut, Kuala Lumpur or be willing to relocate before starting employment.
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person