Kerja Sepenuh Masa, Operations Manager (Polyclinic) di NHG Population Health - Maukerja

As a polyclinic's Operations Manager, you will be a key member of our Polyclinic Management team. You will drive operational excellence and service quality.

You will also collaborate with multi-disciplinary healthcare team and corporate with departments in corporate office in the planning and implementation of business initiatives and delivery of quality services and care.

Responsibilities

• Lead and optimize daily polyclinic operations, ensuring efficient resource allocation and service delivery.
• Spearhead continuous improvement initiatives for clinic operations systems, processes, and operational capabilities.
• Drive service quality enhancement projects and implement best practices.
• Manage and develop operations staff, fostering a culture of learning and growth.
• Partner with corporate office departments to implement strategic business initiatives.

Requirements

• Degree in any discipline.
• At least 6 - 8 years of proven working experiences in operations management, quality management, and corporate management.
• Preferably with experience in setting up or relocation of clinics.
• 2 to 4 years in a supervisory capacity.
• Possess strong leadership, supervisory, organizational and change management capabilities.
• Ability to work effectively in a complex environment, collaborate and communicate across a diverse range of people and job functions.
• Excellent problem-solving and analytical skills.
• Proven track record of improving operational workflows leading to higher efficiency/productivity.
• Strong people management and team development abilities.
• Able to commit to 5.5days work week.