Ezcare Warranty is seeking a proactive and detail-oriented Claims Admin to support our claims department. This role is based at our headquarters in Bandar Baru Bangi and involves in assisting the claims team with administrative work of claims. Emphasis is on claims documents handling, payment to workshops & customer service.
Key Responsibilities:
Claim Processing:
- Reviewing and analysing warranty claims to determine coverage and eligibility
- Verifying information and documentation related to claims
- Calculating claim settlements and processing payments
- Maintaining accurate and organized claim files
Communication and Coordination:
- Communicating with policyholders, workshops, and other relevant parties regarding claim status and requirements.
- Coordinating with internal departments to ensure smooth claim processing
- Providing excellent customer service by addressing inquiries and resolving issues
Compliance and Reporting:
- Ensuring compliance with company policies, insurance regulations, and legal requirements
- Preparing reports and summaries related to claims activity
- Identifying and investigating potential fraud or discrepancies
Administrative Support:
- Providing general administrative support to the claims team
- Assisting with data entry, record keeping, and other administrative tasks
- Managing claim-related projects and initiatives as needed
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Education:
- Diploma/Advanced Diploma (Preferred)
Work Location: In person