- Kuala Lumpur Federal Territory Malaysia
Kerja Sepenuh Masa, Service Desk analyst di Tata Consultancy Services Federal Territory - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
- Knowledge on End User Computing Devices (Laptop / Desktop / VDI)
- Ability to provide technical support over the phone
- Excellent Oral and Written Communication skills
- Hands on Experience on resolving customer issues related to the infrastructure
- . Assist with support of network connectivity, PCs, and VPN connectivity
- Experience on Remote Desktop Client Software’s
- Ability to resolve and or provide work around
- Anticipate customer needs and proactively identifies solutions
- Enthusiastic Maintain high customer / end user satisfaction
- Strong in Communication skills and inter-personal skills.
- Should have good experience in troubleshooting hardware issues for both desktops and laptops.
- Should have experience in Active Directory and desktop engineering
- Hands on experience on VMware and VDI troubleshooting.
- Languages Support
Location
Kuala Lumpur
Job Function
IT INFRASTRUCTURE SERVICES
Role
Engineer
Job Id
420772
Desired Skills
IT IS_Service Desk
Desired Candidate Profile
Qualifications : Undergraduate
Peringatan Penting
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