Kerja Sepenuh Masa Sales Manager, Gaji tinggi MYR 7,000 di The Ascott Limited Federal Territory - Maukerja

Manager, Sales – Ascott Star KLCC

Ascott Limited Group is seeking a dynamic and results-driven Manager, Sales to join Ascott Star KLCC, a premier serviced residence located in the heart of Kuala Lumpur's Golden Triangle.

Position Summary

The Manager, Sales is responsible for driving revenue growth through proactive sales initiatives, strategic account management, and the acquisition of new corporate business opportunities. This role focuses on developing and maintaining strong relationships with corporate clients, travel management companies, government agencies, and key business partners while achieving assigned sales targets and supporting the property's overall business objectives.

Key Duties & Responsibilities

Sales & Business Development

• Develop and implement effective sales strategies to achieve monthly and annual sales targets.
• Identify, pursue, and secure new corporate accounts and business opportunities.
• Conduct regular sales calls, client visits, presentations, and networking activities to expand market reach.
• Maintain a minimum of six sales calls per day and ensure effective follow-up on all sales leads.
• Participate in sales blitzes, roadshows, trade exhibitions, and promotional activities.

Account Management

• Manage and grow a portfolio of assigned corporate accounts.
• Build and maintain strong relationships with existing clients to maximize revenue opportunities and business retention.
• Monitor contract renewals and proactively engage clients to secure long-term partnerships.
• Negotiate corporate rates, contracts, and business agreements in accordance with company guidelines.

Customer Engagement & Service Excellence

• Respond promptly and professionally to client enquiries and requests.
• Conduct site inspections and property presentations for prospective clients.
• Ensure all guest and client requirements are effectively communicated and coordinated with relevant departments.
• Maintain a high level of customer satisfaction through excellent relationship management and service delivery.

Reporting & Market Intelligence

• Prepare and submit weekly sales call plans, activity reports, forecasts, and business updates in a timely manner.
• Monitor market trends, competitor activities, and industry developments.
• Provide management with feedback and recommendations to improve sales performance and market competitiveness.

Cross-Functional Collaboration

• Work closely with Reservations, Front Office, Housekeeping, Engineering, Concierge, and Finance teams to ensure seamless guest experiences.
• Support property-wide initiatives and contribute to achieving overall business objectives.

Financial & Administrative Responsibilities

• Assist in following up on payments, deposits, and outstanding accounts when required.
• Ensure all sales activities and client information are accurately maintained in the relevant systems.
• Adhere to company policies, procedures, and brand standards at all times.

Candidate Requirements

• Bachelor's Degree or Diploma in Hospitality Management, Business Administration, Marketing, or a related discipline.
• Minimum 5 years of sales experience within the hotel, serviced residence, or hospitality industry.
• Strong background in corporate sales, corporate account management, and business development.
• Proven track record in securing new corporate accounts, generating revenue, and achieving sales targets.
• Established network within the corporate, commercial, government, relocation, or business travel segments is highly advantageous.
• Excellent negotiation, presentation, communication, and relationship-building skills.
• Strong analytical, organizational, and time management abilities.
• Self-motivated, results-oriented, and able to work independently in a fast-paced environment.
• Proficiency in Microsoft Office applications and sales reporting systems.
• Willingness to travel within Kuala Lumpur and surrounding regions for business development activities.

Why Join Us?

• Join a globally recognized hospitality brand under The Ascott Limited.
• Work at one of Kuala Lumpur's most prestigious locations in the heart of KLCC.
• Be part of a dynamic and collaborative team committed to excellence.
• Enjoy opportunities for professional growth, learning, and career advancement within the organization.
• Contribute to delivering exceptional hospitality experiences while building long-term business partnerships.

Interested candidates with a strong corporate sales background in the hospitality industry are encouraged to apply.

Pay: RM5,000.00 - RM7,000.00 per month

Benefits:

• Additional leave
• Free parking
• Health insurance
• Meal allowance
• Opportunities for promotion
• Professional development

Application Question(s):

• How much is your expected salary?

Language:

• English (Required)

Work Location: In person