Job Summary
The Chief Baker is responsible for leading and managing the overall bakery operation, ensuring the production of high-quality artisan breads, pastries, viennoiserie, cakes, and other baked goods. This role oversees daily production planning, recipe development, inventory management, food safety compliance, cost control, equipment maintenance, and team leadership while maintaining consistency, efficiency, and exceptional product quality.
Key ResponsibilitiesBakery Operations
- Plan, organize, and supervise the daily bakery production schedule.
- Ensure all bakery products are prepared according to approved recipes and quality standards.
- Produce artisan breads, sourdough, croissants, Danish pastries, brioche, focaccia, bagels, muffins, cakes, cookies, and other baked products.
- Monitor product consistency, freshness, taste, texture, and presentation.
- Ensure timely production to meet café, restaurant, retail, and event requirements.
Leadership & Team Management
- Lead, supervise, motivate, and develop the bakery team.
- Train new employees on baking techniques, food safety, and company SOPs.
- Prepare staff schedules and allocate duties efficiently.
- Conduct performance monitoring and provide coaching to improve productivity.
- Foster teamwork and maintain a positive working environment.
Menu Development
- Develop new bakery products and seasonal menu offerings.
- Improve existing recipes to enhance quality and consistency.
- Research current bakery trends and introduce innovative products.
Inventory & Cost Control
- Monitor stock levels of ingredients and packaging materials.
- Prepare purchase requisitions and coordinate with suppliers.
- Minimize wastage through proper inventory rotation (FIFO).
- Control food costs while maintaining product quality.
- Conduct regular stock counts and inventory audits.
Food Safety & Hygiene
- Ensure full compliance with food safety regulations and company hygiene standards.
- Maintain cleanliness and sanitation of all bakery equipment and workstations.
- Ensure proper storage, handling, and labeling of ingredients.
- Monitor expiry dates and product quality regularly.
Equipment Maintenance
- Ensure bakery equipment is operated safely and maintained properly.
- Report equipment faults and coordinate repairs when required.
- Ensure preventive maintenance schedules are followed.
Quality Assurance
- Monitor product quality from preparation to final presentation.
- Ensure all products meet company specifications before serving or selling.
- Handle customer feedback professionally and implement improvements where necessary.
Administrative Responsibilities
- Prepare daily production reports.
- Monitor labour productivity and bakery performance.
- Assist in budgeting and forecasting bakery requirements.
- Ensure compliance with company policies and operational procedures.
General Duties
- Maintain professional appearance and behaviour at all times.
- Support other kitchen operations when required.
- Attend meetings, training sessions, and company activities.
- Perform any other duties assigned by the Management.
Requirements
- Minimum 5 years' experience in bakery operations, with at least 2 years in a supervisory or leadership role.
- Strong knowledge of artisan bread, pastries, viennoiserie, and bakery production.
- Excellent leadership and team management skills.
- Good understanding of food safety, HACCP, and hygiene practices.
- Strong organizational and time management abilities.
- Ability to work under pressure and meet production deadlines.
- Creative mindset with passion for developing new bakery products.
- Physically fit and able to work flexible hours, weekends, public holidays, and shifts when required.
Key Performance Indicators (KPIs)
- Consistent product quality.
- Production completed on schedule.
- Food cost and wastage maintained within target.
- Compliance with food safety and hygiene standards.
- Positive customer satisfaction and feedback.
- Effective inventory management.
- Team productivity and staff development.
- Successful introduction of new bakery products.
Pay: RM4,500.00 - RM5,000.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person