The Junior Training & Operations Executive is responsible for supporting the daily operations of the organisation by coordinating administrative activities, managing schedules, supporting corporate training programmes, and ensuring the smooth execution of operational processes. The role works closely with senior management, trainers, clients, and internal teams to maintain efficient business operations while ensuring documentation, communications, and project deliverables are completed accurately and on time.
Key Responsibilities
Executive & Calendar Management
- Manage senior management calendars, meetings, and appointments.
- Coordinate meeting schedules, prepare agendas, and follow up on action items.
- Attend meetings, take minutes, and monitor progress of assigned tasks.
- Provide timely updates, reminders, and escalation of pending matters when necessary.
Operations & Training Coordination
- Coordinate the planning and execution of corporate training programmes.
- Liaise with trainers, clients, and internal stakeholders to ensure successful programme delivery.
- Monitor operational timelines and support the completion of project deliverables.
- Assist in improving operational processes and workflow efficiency.
Administration & Documentation
- Prepare quotations, invoices, reports, proposals, and other business documents.
- Organise and maintain accurate digital and physical filing systems.
- Manage internal communications, correspondence, and documentation.
- Ensure records are properly maintained for operational and audit purposes.
HRD Corp Administration
- Coordinate HRD Corp grant applications and claims from submission to completion.
- Prepare and compile supporting documentation required for grant processing.
- Track application status, maintain compliance records, and ensure timely submissions.
- Liaise with clients, trainers, and internal teams throughout the grant administration process.
Travel & Event Coordination
- Arrange travel, accommodation, transportation, and venue bookings.
- Coordinate logistics for meetings, training programmes, workshops, and corporate events.
- Ensure all operational arrangements are completed efficiently.
Operational Excellence
- Monitor operational performance and identify opportunities for process improvements.
- Maintain records of subscriptions, licences, renewals, and service agreements.
- Ensure compliance with company policies, procedures, and quality standards.
- Support the team in achieving operational goals and continuous improvement initiatives.