About the Role
We are looking for a Logistics Junior Executive to support our daily logistics and freight forwarding operations.
Key Responsibilities:
- Monitor deliveries and vendor performance to ensure smooth logistics operations.
- Ensure compliance with safety, Hazmat, and transportation (DOT) requirements.
- Support daily and weekly demand and supply planning activities.
- Coordinate with Project Management, Demand Planning, Customer Service, and other internal teams.
- Work closely with customers, overseas agents, and cross-functional teams to ensure efficient operations.
- Drive continuous improvement in customer service, logistics, and distribution processes.
- Manage returns and shipment refusal cases.
- Provide backup support to the Customer Service team when required.
- Build and maintain good working relationships with customers through proactive and professional communication.
- Handle customs clearance and prepare the required documentation.
- Complete operational logs, forms, and related paperwork accurately.
- Review weekly performance reports and support quarterly performance targets.
- Investigate and resolve issues raised by customers, carriers, and clients, and provide timely follow-up.
- Prepare billing and invoicing accurately and on time.
Requirements:
- Diploma or Degree in Logistics, Supply Chain, or a related field.
- Minimum 1 year of experience in the Logistics or Freight Forwarding industry.
- Experience in end-to-end logistics operations is an added advantage.
- Good communication and interpersonal skills.
- Customer-oriented with strong problem-solving abilities.
- Good command of English and Bahasa Malaysia.
- Willing to travel when required.
Working Days: 5.5 Days
Monday - Friday (9:00 AM - 6:00 PM)
Alternate Saturday (Halfday Morning)
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home
Education:
Experience:
- Freight Forwarding Industry: 1 year (Required)
Willingness to travel:
Work Location: In person