Kerja Sepenuh Masa, Functional Administrator di UST Malaysia Pulau Pinang - Maukerja

Job Responsibility

• Provide functional support for the ERP system, including user assistance, issue triage, configuration support, and coordination with technical teams or vendors.

• Support business-critical applications and systems used across manufacturing, planning, quality, procurement, finance, and operations.

• Manage and maintain document management processes and systems, ensuring controlled access, versioning, traceability, and compliance with company procedures.

• Support and improve process automation initiatives, including workflow optimization, approvals, and routine business process digitization.

• Assist users with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.

• Support collaboration and document-sharing platforms such as Microsoft Teams and SharePoint. • Help colleagues with reporting and dashboarding questions, including data extraction, report interpretation, and basic analytical support.

• Assist users with CAD and CAM application-related questions, including application access, file handling, process coordination, and liaison with technical specialists where required.

• Work closely with departments such as production, planning, engineering, quality, and supply chain to support smooth system usage and business continuity.

• Document business requirements, system issues, process changes, and user guides.

• Support testing, user acceptance activities, and rollout of system or process enhancements.

• Contribute to continuous improvement in operational efficiency, data consistency, and user productivity.