Full Time Key Account Manager Jobs, Salary up to MYR 10,000 in TK Global Federal Territory - Maukerja

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Position: Key Account Manager (Malaysia)

Location: Malaysia

Work Arrangement: Hybrid (Approximately 60% Office Presence, subject to business requirements)

Employment Type: Full-time

Salary: Competitive remuneration package (commensurate with qualifications, relevant experience, and skills)

About the Role

We are looking for an experienced Key Account Manager to manage strategic customer relationships and distribution channels across Malaysia. This role focuses on channel operations, key account management, customer satisfaction, and collaboration with regional and headquarters teams to support sustainable business growth.

Key Responsibilities

Channel Management

Develop and maintain strong working relationships with distributors, agents, retailers, and channel partners throughout Malaysia.

Work closely with the Business Development Manager (BDM) to support daily channel operations and ensure effective implementation of business strategies.

Conduct regular customer and channel visits to strengthen partnerships and improve operational efficiency.

Coordinate channel processes including order management, after-sales support, and policy implementation.

Key Account Management

Manage and develop relationships with key accounts and strategic B2B customers assigned by the Business Development Manager.

Understand customers’ business requirements and recommend appropriate commercial solutions.

Develop customer engagement plans that encourage repeat business and long-term partnerships.

Identify opportunities for additional product offerings and business growth.

Cross-functional Collaboration

Work closely with the Malaysia Business Development team to share customer insights, market intelligence, and competitor information.

Coordinate with headquarters’ product, marketing, and commercial teams to ensure local customer requirements are communicated effectively.

Support continuous improvement of products, services, and customer experience through market feedback.

Customer Service & Relationship Management

Respond promptly to customer enquiries and after-sales issues.

Maintain accurate customer records and channel performance reports.

Monitor customer satisfaction and recommend improvements to strengthen long-term relationships.

Market Development

Monitor developments within the Malaysian consumer electronics market.

Understand local business practices and customer expectations to support successful commercial partnerships.

Requirements

Diploma or Bachelor’s Degree in Business, Marketing, Sales, Supply Chain, or a related discipline.

Minimum two years of experience within the IT, consumer electronics, retail distribution, or related industries.

Good understanding of consumer electronics distribution channels and retail operations in Malaysia.

Knowledge of consumer electronics products and market trends is preferred.

Excellent communication, relationship management, and negotiation skills.

Good written and verbal communication skills in English and Bahasa Malaysia.

Strong organisational, analytical, and problem-solving skills.

Ability to work independently while collaborating effectively with cross-functional teams.

Customer-focused with the ability to manage multiple priorities in a dynamic business environment.

Why Join Us?

Competitive remuneration package

Performance Bonus (subject to company policy and individual performance)

Professional training and development opportunities

International exposure with a leading global consumer electronics brand

Collaborative and dynamic working environment

Career development opportunities based on business needs and individual performance

Apply Now

WhatsApp: +60 ************* 733

Email: *************

LinkedIn DM: *************

Please submit your latest CV for consideration.

Only shortlisted candidates will be contacted.

Pay: RM4,000.00 - RM10,000.00 per month

Work Location: Hybrid remote in Kuala Lumpur (Kuala Lumpur)