- Kuala Lumpur Federal Territory Malaysia
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Role Summary
We are seeking an experienced SAP Solution Manager (SolMan) Consultant to support and enhance the SAP Application Lifecycle Management (ALM) landscape. The ideal candidate will have hands-on experience in SAP Solution Manager administration, ChaRM, ITSM, monitoring, and SAP landscape management, while collaborating with business and technical teams to ensure efficient SAP operations and governance.
Key Responsibilities
· Implement, configure, and support SAP Solution Manager (SolMan) solutions across the SAP landscape.
· Manage and maintain Change Request Management (ChaRM) processes for SAP projects and production support.
· Configure and support IT Service Management (ITSM) functionalities, including incident, problem, and request management.
· Monitor SAP systems using SolMan monitoring tools and proactively address system issues.
· Support End-to-End Root Cause Analysis (E2E RCA) and system diagnostics.
· Configure and maintain Business Process Monitoring and System Monitoring.
· Manage technical monitoring, alerting, and reporting within SAP Solution Manager.
· Collaborate with SAP Basis, Functional, Development, and Infrastructure teams to resolve technical issues.
· Support release management, transport management, and deployment activities.
· Participate in SAP upgrades, migrations, and Solution Manager enhancement projects.
· Create and maintain technical documentation, process flows, and operational procedures.
· Ensure compliance with SAP governance, change management, and operational best practices.
Required Skills
· Strong hands-on experience with SAP Solution Manager (SolMan).
· Experience with Change Request Management (ChaRM).
· Experience with IT Service Management (ITSM).
· Knowledge of SAP Application Lifecycle Management (ALM).
· Experience in System Monitoring and Business Process Monitoring.
· Strong understanding of SAP transport and release management processes.
· Knowledge of SAP landscape architecture and integration.
· Experience in Root Cause Analysis and technical troubleshooting.
· Understanding of SAP Basis administration concepts.
· Strong stakeholder management and communication skills.
Preferred Skills
· SAP Focused Run experience.
· SAP S/4HANA landscape exposure.
· Test Suite and Test Management experience.
· Business Process Documentation and Process Management.
· SAP Security and Governance exposure.
· SAP Cloud ALM knowledge.
· Experience working in global support and transformation programs.
Experience
· Relevant experience in SAP Solution Manager (SolMan) implementation, support, and administration.
· Experience supporting enterprise SAP environments.
· Experience working with ChaRM, ITSM, Monitoring, and ALM processes.
Pay: RM20,000.00 - RM25,000.00 per month
Benefits:
Experience:
Work Location: In person
Peringatan Penting
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