Kerja Sepenuh Masa, Sales Administrator di Whale-agent-careers-jjsea-com - Maukerja

Responsible for the day-to-day activities of the sales administration for the Aerospace/Railway Department with the aim of providing effective support, ensuring all business processes are performed according to company policies, procedures and in alignment with the business strategies and objectives.

Responsibilities

• Pre-Sales Administration Support
• Maintain customer-material pricing in SAP.
• Create material master in SAP.
• Create and maintain customer master data in SAP.
• Attend to initial customer’s enquiries on pricing, stock availability, lead time and etc.
• Assist sales team in compiling tender documentation for submission.
• Sales Administration Support
• Responsible for all sales related processing in SAP pertaining to :
• Orders creation & maintenance
• Delivery and Billing
• To run monthly Sales & Gross Profit report for aerospace department based on the BIW report.
• Coordinate internally to ensure customer requirements are fulfilled whilst ensuring compliance with policies and procedures of the company.
• Monitor & communicate with customer to provide information and status pertaining to their order.
• Prepare order related documentations for hand-over to customer, eg: warranty certification, service manual, parts catalog, financial related documents.
• After Sales & Service Administration Support
• Responsible for all service related processing in SAP pertaining to:
• Orders creation & maintenance
• Delivery & Billing.
• Attend to customers on after-sales service requests & complaints.
• Coordinate internally to ensure service requirements are fulfilled whilst ensuring compliance with policies and procedures of the company.
• Monitor & communicate with customer (external & internal) to provide information and status pertaining to their order.
• Prepare order related documentations for hand-over to customer, eg: warranty certification, service manual, parts catalog, financial related documents.
• Warranty Claims Administration
• Monitor warranty claim status and co-ordinate to ensure claims are processed and completed.
• Purchasing
• Create Vendor and maintain Purchasing Information Record in SAP.
• Create purchase order in SAP
• Coordinate order confirmation, shipment arrangements and importation documentations with vendors for direct shipment.
• Follow up and resolve shipment discrepancy with vendors.
  
  

Qualifications

• Minimum Nitec/Higher Nitec/Diploma in Business or related field
• 3 to 5 years of working experience, preferably in sales coordination / administration.
• Computer literate and proficient in Microsoft Office (Word, PowerPoint, Excel).
• Good communication skills and able to work independently.
• Working knowledge of SAP SD, PS & MM modules will be an added advantage.
• Have good discipline and work attitude.
  
  

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