The Safety & Security Manager is responsible for overseeing all aspects of safety, security, and risk management within the hotel premises. The role ensures full compliance with local laws, health and safety regulations, and international hospitality standards. This includes safeguarding guests, employees, assets and always maintaining a secure and compliant environment.
Job Responsibilitie
sSafety Managemen
- tDevelop, implement, and monitor occupational safety and health (OSH) policies in compliance with local regulations
- .Ensure compliance with Occupational Safety and Health Act (OSHA), Fire Services Act, and relevant Malaysian statutory requirements
- .Conduct regular risk assessments, safety inspections, and hazard identification exercises
- .Lead accident/incident investigations and ensure proper corrective and preventive actions are implemented
- .Knowledge or certification in Fire Safety Manage
r
Security Operati
- onOversee daily security operations including surveillance, access control, and patrollin
- g.Develop and enforce security protocols to prevent theft, vandalism, and unauthorized acces
- s.Manage CCTV systems, alarm systems, and emergency communication tool
s.
Emergency Response & Crisis Managem
- entDevelop and regularly update the hotel’s Emergency Response Plan (ER
- P).Lead evacuation drills (fire, bomb threat, natural disasters, etc
- .).Act as Incident Commander during emergencies and coordinate with police, BOMBA, and relevant authoriti
es.
Compliance & Certifica
- tionEnsure compliance with: ISO 45001 (Occupational Health & Safety), DOSH (Department of Occupational Safety and Health) requirements, BOMBA fire safety regulat
- ionsMaintain all required licenses, permits, and safety certificati
- ons.Liaise with regulatory authorities for inspections and aud
its.
Training & Awar
- enessConduct regular safety and security training for emplo
- yees.Promote a strong safety culture across all departm
- ents.Ensure all staff are trained in emergency procedures and workplace safety pract
ices.
Vendor & Contractor Mana
- gementEnsure contractors comply with hotel safety standards and legal requirements (e.g., insurance, PPE u
- sage).Monitor contractor activities to prevent unsafe prac
tices.
Reporting & Docume
- ntationPrepare monthly safety and security reports for management
- review.Maintain records of incidents, inspections, training, and compliance
audits.