About the role
We are looking for a passionate and customer-focused Retail Supervisor to join our team. As a full-time Retail Supervisor, you will play a key role in delivering excellent customer service, driving sales, maintaining store standards, and supporting daily operations to ensure a smooth and enjoyable shopping experience for our customers.
Key Responsibilities
Sales & Customer Service
- Deliver excellent customer service and create a welcoming shopping experience.
- Understand customers' needs and provide product recommendations.
- Achieve store sales targets.
- Handle customer enquiries, feedback, and after-sales service professionally.
- Promote ongoing campaigns, new arrivals, and store initiatives.
Store Operations
- Manage daily opening and closing procedures.
- Process sales transactions accurately through the POS system.
- Conduct stock replenishment and inventory checks.
- Assist with receiving and unpacking deliveries.
- Ensure products are properly displayed, stocked, and priced.
- Maintain store cleanliness, visual merchandising standards and make improvements where necessary.
Team Support
- Plan and manage staff schedules to ensure adequate manpower coverage and operational efficiency.
- Lead, motivate, and support team members in achieving sales and operational goals.
- Provide guidance and on-the-job training to retail staff.
- Monitor team performance and uphold customer service standards.
- Foster a positive, collaborative, and accountable team culture.
Requirements
- Minimum 2 years of retail experience.
- Sales-driven with a positive and proactive attitude.
- Good sense of styling and visual merchandising.
- Able to work retail hours, including weekends and public holidays.
- Team player with strong organisational skills.
Benefits
- Staff discounts.
- Performance incentives.
- Opportunities for growth and development.
About us
Stacked Store is a home decor store in Singapore. With an eye for design and aesthetics, we aim to bring highly-curated, design-led products into people's homes.
Pay: $2,700.00 - $3,000.00 per month
Benefits:
- Employee discount
- Health insurance
- Parental leave
Experience:
- retail supervisor: 2 years (Required)
Work Location: In person