Kerja Sepenuh Masa F-B Manager, Gaji tinggi MYR 7,000 di BRICK HOUSE SDN BHD Federal Territory - Maukerja

Job Summary:

The F&B Manager is responsible for overseeing the overall operations, performance, and profitability of multiple outlets. This role ensures consistent service quality, operational efficiency, cost control, and adherence to company standards across all locations.

Key Responsibilities:1. Operations Management

• Oversee daily operations of multiple F&B outlets to ensure smooth functioning.
• Ensure all outlets comply with company SOPs, hygiene standards, and local regulations.
• Conduct regular outlet visits and audits to maintain consistency in service and product quality.
• Handle operational issues and provide timely solutions.

2. Financial Performance

• Monitor and manage outlet P&L, ensuring profitability targets are achieved.
• Control costs including food cost, labour cost, and wastage.
• Review sales performance and implement strategies to drive revenue growth.
• Prepare and analyse financial reports and budgets.

3. Team Management

• Lead, coach, and develop outlet managers and team members.
• Plan manpower requirements, staff scheduling, and deployment across outlets.
• Conduct performance evaluations and address disciplinary matters when necessary.
• Foster a positive and productive working environment.

4. Customer Experience

• Ensure high standards of customer service across all outlets.
• Handle customer complaints and feedback professionally.
• Implement initiatives to enhance customer satisfaction and loyalty.

5. Training & Development

• Ensure all staff are properly trained in service standards, product knowledge, and SOPs.
• Identify training needs and coordinate development programs.
• Maintain consistency in onboarding and staff performance across outlets.

6. Inventory & Procurement

• Oversee inventory management and stock control processes.
• Ensure proper ordering, receiving, and storage of goods.
• Minimise wastage and ensure cost-effective purchasing practices.

7. Compliance & Safety

• Ensure all outlets comply with health, safety, and food hygiene regulations.
• Maintain cleanliness and safety standards at all times.
• Ensure proper documentation and licensing requirements are up to date.

Requirements:

• Bachelor’s Degree in Hospitality Management, Business, or related field (preferred).
• Minimum 3–5 years experience in F&B operations, with at least 2 years managing multiple outlets.
• Strong leadership and people management skills.
• Good understanding of P&L, cost control, and budgeting.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Willingness to travel between outlets.

Job Type: Full-time

Pay: RM4,500.00 - RM7,000.00 per month

Work Location: In person