- 408 ANG MO KIO AVENUE 10 Central Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
· Coordinate dailyFront of the House and Back of the House restaurant operations
· Deliver superiorservice and maximize customer satisfaction
· Respondefficiently and accurately to customer complaints
· Regularly reviewproduct quality and research new vendors
· Organize andsupervise shifts
· Appraise staffperformance and provide feedback to improve productivity
· Estimate futureneeds for goods, kitchen utensils and cleaning products
· Ensure compliancewith sanitation and safety regulations
· Managerestaurant’s good image and suggest ways to improve it
· Controloperational costs and identify measures to cut waste
· Create detailedreports on weekly, monthly and annual revenues and expenses
· Promote the brandin the local community through word-of-mouth and restaurant events
· Recommend ways toreach a broader audience (e.g. discounts and social media ads)
· Train new andcurrent employees on proper customer service practices
· Implementpolicies and protocols that will maintain future restaurant operations
· Proven workexperience as a Restaurant Manager, Restaurant General Manager
· Proven customerservice experience as a manager
· Extensive foodand beverage (F&B) knowledge, with ability to remember and recallingredients and dishes to inform customers and wait staff
· Familiarity withrestaurant management software, like OpenTable and PeachWorks
· Strongleadership, motivational and people skills
· Acute financialmanagement skills
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