Operations Manager(Data Centre Operations)
Salary: RM16,000 – RM18,000 + RM1,000 Fixed Allowance
Location: Sedenak, Johor
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Job Summary
We are seeking an experienced Operation Manager to lead the day-to-day operations of a mission-critical data centre. The ideal candidate will oversee critical engineering infrastructure, ensure maximum uptime, manage a 24/7 operations team, and maintain compliance with operational, safety, and regulatory standards.
Key Responsibilities
- Lead and manage daily operations of the Critical Facilities team.
- Ensure reliable operation and maintenance of electrical, mechanical, fire protection systems, Building Management System (BMS), and other critical infrastructure.
- Perform troubleshooting and provide technical leadership during critical incidents.
- Oversee Command Centre operations, including monitoring, incident, problem, and change management.
- Ensure all customer Service Level Agreements (SLAs) are consistently achieved.
- Develop, review, and implement MOP, SOP, and EOP documentation.
- Ensure Change Management processes, including CRFs, Work Method Statements, and LOTO procedures, are fully complied with.
- Ensure compliance with all regulatory requirements, certifications, and safety standards.
- Collaborate with EHS, customers, vendors, and internal stakeholders to ensure efficient facility operations.
- Manage preventive maintenance schedules, annual planning, infrastructure upgrades, and capacity planning.
- Maintain accurate technical documentation, drawings, and compliance records.
- Prepare customer reports and operational updates within agreed timelines.
- Train and develop Critical Facility Management (CFM) teams and vendors.
- Provide emergency support outside office hours and participate in a 24/7 on-call rotation when required.
- Drive continuous improvement, automation, and operational excellence across the data centre.
Requirements
- Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Facility Engineering, or a related technical discipline.
- Minimum 8 years of experience in data centre, critical facility, or mission-critical infrastructure operations.
- CDCP or CDFOM certification is preferred.
- Strong knowledge of:
- Critical Electrical & Mechanical Systems
- Building Management System (BMS)
- CMMS / DCIM
- ERP Systems
- Microsoft Excel, Word & Power BI
- Experience leading 24/7 critical operations teams.
- Excellent troubleshooting, leadership, communication, and stakeholder management skills.
- Strong customer service mindset and ability to work under pressure.
- Willing to provide emergency support after office hours, on weekends, and public holidays when required.
What We Offer
- Competitive salary of RM16,000 – RM18,000
- RM1,000 Fixed Allowance
- Regular working hours (Monday – Friday, 9:00 AM – 6:00 PM)
- Opportunity to work in a mission-critical data centre environment with career growth and development.
Pay: RM16,000.00 - RM18,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person