Kerja Sepenuh Masa Assistant Housekeeping Manager, Gaji tinggi MYR 4,500 di Holiday Inn & Suites Penang Prai Pulau Pinang - Maukerja

• Operational Management
• Assist in planning, organizing, and supervising the daily housekeeping operations.

Team Leadership

• Supervise and support Housekeeping Supervisors, Room Attendants, Public Area Attendants, and Housemen.
• Prepare daily work schedules and allocate tasks efficiently.
• Provide coaching, guidance, and on-the-job training to team members.
• Conduct performance reviews and provide constructive feedback.
• Foster a positive and motivated working environment.

Quality & Brand Standards

• Ensure compliance with hotel SOPs and brand standards (IHG Brand Standards where applicable).
• Follow up on guest complaints and implement corrective actions promptly.
• Monitor cleanliness scores, guest satisfaction results, and inspection reports.
• Support departmental audits and quality assurance inspections.

Inventory & Cost Control

• Monitor housekeeping supplies, linens, uniforms, and guest amenities.
• Assist in inventory counts and stock control.
• Minimize wastage and control departmental expenses.
• Coordinate with suppliers for housekeeping materials when required.

Health, Safety & Security

• Ensure compliance with workplace health and safety regulations.
• Promote safe working practices and proper chemical handling.
• Report maintenance issues and safety hazards promptly.
• Ensure emergency procedures are understood by all team members.

Administrative Duties

• Assist in preparing duty rosters and attendance records.
• Prepare reports on room inspections, productivity, and departmental performance.
• Coordinate with Engineering, Front Office, Laundry, and other departments.
• Participate in departmental meetings and training sessions.
• Ensure guest rooms, public areas, and back-of-house areas meet hotel and brand cleanliness standards.
• Conduct daily inspections of guest rooms and public areas.
• Monitor room status and coordinate with the Front Office for room availability.
• Ensure housekeeping equipment and supplies are maintained and used properly.

Pay: From RM4,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Meal provided

Ability to commute/relocate:

• Bukit Mertajam: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Housekeeping: 5 years (Required)

Language:

• English (Preferred)

Work Location: In person