Kerja Sepenuh Masa, HR Coordinator, APAC di Médecins Sans Frontières (MSF) Federal Territory - Maukerja

Médecins Sans Frontières/Doctors Without Borders (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by conflict, epidemics, disasters or exclusion from healthcare. MSF’s actions are guided by medical ethics and the principles of impartiality, independence, and neutrality.

Responsibilities of your role

Based in Malaysia, as the HR Coordinator, you will be responsible for:

• Coordinating end-to-end recruitment, onboarding and off-boarding activities to deliver a positive employee experience.
• Administering HR operations across the employee lifecycle, including contracts, employee records, probation, leave, performance reviews and employment changes.
• Coordinating monthly payroll, employee benefits and statutory obligations in partnership with the Employer of Record (EOR) and payroll providers.
• Maintaining accurate HR records, systems and documentation, ensuring compliance with organisational policies and Malaysian employment legislation.
• Providing timely, accurate and customer-focused HR advice and administrative support to employees and managers.
• Preparing HR reports, workforce metrics and documentation to support decision-making, compliance and workforce planning.
• Supporting employee engagement, learning and development, and wellbeing initiatives across MSF APAC and the Malaysia Branch.
• Building effective working relationships with internal stakeholders, external providers and government agencies to ensure high-quality HR service delivery.
• Identifying opportunities to improve HR processes, systems and ways of working to enhance operational efficiency and employee experience.
• Undertaking other duties consistent with the responsibilities and level of the position, as reasonably required

Accountabilities will include:

• Coordinating recruitment, onboarding and offboarding activities across the employee lifecycle.
• Coordinating payroll administration, employee benefits and statutory employment obligations in partnership with the Employer of Record (EOR) and payroll providers.
• Maintaining accurate employee records, HR documentation and HR information systems.
• Supporting the annual performance management process, including coordination, reporting and record keeping.
• Providing first-level HR advice and administrative support to employees and managers.
• Ensuring compliance with Malaysian employment legislation, organisational policies and HR procedures.
• Preparing HR reports, workforce metrics and workforce data to support planning, decision-making and compliance.
• Supporting employee engagement, wellbeing and learning initiatives across MSF APAC and the Malaysia Branch.
• Building effective relationships with managers, employees, the Employer of Record, payroll providers and external stakeholders to deliver responsive HR services.
• Identifying opportunities to improve HR processes, systems and service delivery to enhance operational efficiency and the employee experience.
• Undertaking other duties consistent with the responsibilities and level of the position, as reasonably required

This is a dynamic position offering the opportunity to make a meaningful contribution to a growing regional organisation, partnering with colleagues across the Asia-Pacific to support our people and strengthen HR practices that enable humanitarian impact.

What you will bring

To be successful in this role, you will thrive in a fast-paced environment and ideally demonstrate:

• Experience coordinating end-to-end HR operations across the employee lifecycle, including recruitment, onboarding, payroll, performance management and employee administration.
• Sound knowledge of Malaysian employment legislation and statutory requirements, with the ability to apply this knowledge in a practical and compliant manner.
• Exceptional organisational skills, with the ability to manage competing priorities, work independently and consistently meet deadlines.
• Strong attention to detail and accuracy when managing employee records, payroll information and HR documentation.
• Excellent interpersonal and communication skills, with the ability to build trusted relationships with employees, managers, external providers and stakeholders across different cultures and locations.
• A proactive, solutions-focused approach, with the confidence to identify issues, recommend improvements and contribute to continuous enhancement of HR processes and systems.
• High levels of integrity, discretion and professionalism when handling confidential and sensitive employee information.
• Strong digital literacy and confidence using HR information systems, Microsoft Office and reporting tools.
• A collaborative, service-oriented mindset, with a genuine commitment to delivering a positive employee experience and supporting organisational success.
• Alignment with MSF's humanitarian principles and values, demonstrating respect, inclusion, accountability and a commitment to supporting diverse teams.

Applications

This role is a hybrid role, based in Malaysia.

Select the Apply button and upload your resume and cover letter via the MSFA Careers Portal. Applications will be reviewed on receipt.