Kerja Sepenuh Masa, PTP Specialist di Michael Page Pulau Pinang - Maukerja

• Attractive Remuneration Package
• Opportunities to work in a Global Company
• Opportunity to work in a collaborative environment
• Be part of a dynamic and fast paced organisation
  
  

About Our Client

The employer is a well-established, large organization within the Business Services industry. Known for its professional work environment, the company offers employees the opportunity to grow and develop within a structured setting.

Our client is an established organisation with a significant regional and international footprint, the company supports businesses through a broad range of operational and service capabilities across multiple industries. With decades of experience and a strong presence in key markets, it is recognised for delivering reliable solutions that help organisations improve efficiency, optimise processes, and support their growth objectives.

The organisation works closely with customers to address complex operational requirements, combining industry expertise, extensive networks, and a customer-centric approach to deliver consistent outcomes. Its reputation has been built on long-term partnerships, operational excellence, and the ability to adapt to evolving business environments.

Job Description

• Manage end-to-end accounts payable processes, ensuring timely and accurate payments.
• Reconcile vendor statements and resolve discrepancies effectively.
• Maintain accurate records of invoices, payments, and expenses.
• Ensure compliance with internal controls and company policies.
• Collaborate with internal teams and vendors to address payment-related inquiries.
• Support month-end and year-end financial closing activities.
• Identify and implement process improvements in the PTP function.
• Prepare and provide reports related to accounts payable as required.
  
  

Billing & Invoice Management

• Process and manage customer invoices accurately and within agreed service level timelines.
• Review billing information, rates, and supporting documentation to ensure invoice accuracy and completeness.
• Maintain and manage job files to support efficient billing and revenue processes.
• Ensure all billing activities comply with internal procedures and quality standards.
  
  

Customer Support & Query Resolution

• Investigate and resolve invoice-related queries, discrepancies, and disputes in a timely and professional manner.
• Liaise with customers, internal teams, and international offices to resolve operational and billing issues.
• Act as a key point of contact for billing-related enquiries and service requests.
  
  

Operations & Coordination

• Coordinate closely with global stakeholders to ensure smooth execution of operational and billing activities.
• Prioritise workload effectively to meet deadlines and business requirements.
• Support urgent operational requests and contribute to maintaining service excellence.
• Collaborate with team members to identify process improvements and enhance operational efficiency.
  
  

Reporting & Quality Assurance

• Ensure the accuracy and integrity of billing data and records.
• Support tracking and reporting of operational KPIs when required.
• Identify recurring issues and recommend solutions to reduce errors and improve customer experience.
  
  

The Successful Applicant

A Successful PTP Specialist Should Have

• A degree in Accounting, Finance, or a related field.
• Knowledge of accounts payable processes and financial systems.
• Proficiency in using accounting software and Microsoft Excel.
• Strong analytical and problem-solving skills.
• Attention to detail and the ability to meet deadlines.
• Good communication and collaboration skills.
  
  

Qualifications

• Diploma or Bachelor's Degree in Business, Logistics, Supply Chain, Finance, Accounting, or a related discipline.
• Relevant work experience may be considered in lieu of formal qualifications.
  
  

Experience

• Experience in customer service, billing, invoicing, operations, or shared services environments.
• Exposure to freight forwarding, logistics, shipping, or supply chain operations is highly advantageous.
• Familiarity with costing, billing, or revenue processes is preferred.
• Experience working in a multinational or global environment is a plus.
  
  

Skills & Competencies

• Strong attention to detail and commitment to accuracy.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities.
• Ability to manage multiple priorities and work effectively under tight deadlines.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Experience with freight forwarding or operational systems (e.g., CargoWise) is an advantage.
• Strong command of written and spoken English.
  
  

What's on Offer

• Competitive annual salary.
• Comprehensive SSC package with attractive benefits.
• Opportunities for career development in a large organization.
• Professional and structured work environment.
  
  

This is an excellent opportunity for a PTP Specialist to advance their career in KL within the Services industry. Qualified candidates are encouraged to apply.

• Contract: 6 Months
• Based in Bayan Lepas, Penang
• Opportunity to work within a global operations environment.
• Exposure to international stakeholders and cross-border processes.
• Development of expertise in billing, customer support, and operational coordination.
  
  

Contact:

Quote job ref: JN-*************JN-*************