Patient Registration & Front Desk
- Register new patients and update existing patient records (personal details, IC, contact info)
- Manage appointment scheduling — booking, rescheduling, and cancellations
- Handle patient check-in/check-out, payments, and issue receipts
Assisting Doctors During Consultations
- Prepare consultation rooms and patient files/documents before each session
- Assist doctors during examinations or minor procedures as needed
- Prepare referral letters, medical certificates, and consultation-related documents
Medication Management & Dispensing
- Monitor medication stock levels, expiry dates, and proper storage
- Prepare and label medications accurately according to doctor's prescription
- Explain medication usage and dosage instructions clearly to patients
Daily Clinic Operations
- Ensure the clinic is operationally ready daily (cleanliness, equipment, supplies)
- Coordinate staff schedules to ensure adequate coverage throughout the day
- Handle patient inquiries and complaints professionally, escalating when necessary
Documentation & Compliance
- Maintain accurate and confidential patient medical records
- Ensure compliance with Ministry of Health (MOH), CKAPS and other guidelines and clinic policies
- Prepare daily/monthly operational reports (patient numbers, sales, etc)
Pay: RM2,000.00 - RM2,200.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person