Kerja Sepenuh Masa F-B Supervisor, Gaji tinggi MYR 3,000 di THE HOUSE OF TASTE SDN BHD Selangor - Maukerja

Preferred someone who can join immediately

This job holder must supervise the day-to-day operations of a cafeteria to comply with food safety and quality assurance of the cafeteria, including overseeing personnel, ensuring that the facilities are properly maintained, taking steps to ensure customer satisfaction and overseeing the upkeep of administrative and financial records

Duties and responsibilities

• Supervise the front-of-house operations of the cafeteria and provide prompt supports as and when necessary
• Manage the administrative scopes of the operation and ensure all records are kept properly and and consistently
• Be part of the team to prepare reports for the client and the senior management
• Oversee all the front and back of the house restaurant follow Standard Operation Procedure (SOP)
• Ensure adherence to regulatory requirements and quality standards
• Ensure customers satisfaction through promoting excellent service, response to customer complaints tactfully and professionally
• Maintain quality control for all food and beverages served
• Oversee health code compliance and sanitation standards
• Seek ways to reduce waste and decrease operational costs
• Provide On-The-Job for new employees
• Assist in the retraining programs are organized and toolbox meetings whenever needed
• Ensure the cleanliness of the cafeteria, including the walls, floors, doors, tables & chairs, wash basin, notice board and etc
• Ensure the service counter of the bain marie, cashier counter, beverage counter, condiment counter, vending machine are cleaned and neat at all time
• Keep the Unit Manager and Head Chef informed of any issues related to service.
• Ensures to comply with all Health and Safety Standards as required and published by the management.
• Ensure hazards and non-compliances are reported timely, and provide support in the follow-up of corrective actions implementation
• Provide support for the internal and external audit preparation, and follow-up with post-audit action plans within the stipulated timelines
• Be part of the team to provide excellent customer service
• Handle customer complaints when necessary

Task Skills

• F&B Operations skills
• Administrative skills
• Efficiency skills
• Problem solving skills
• Customer relationship management

Personal Skills

• Strong communications with the ability to relate to the different stakeholders in the organization
• Confident, friendly and engaging
• Strong drive and persistence to achieve results

Prerequisites

• Minimum One (1) year food service or related work (Supervisory)
• Previous Supervisory or lead experience is prefered
• High School education (SPM/STPM) or equivalent experience.
• This position is for Malaysians or Malaysian PRs only

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Meal provided
• Opportunities for promotion
• Professional development

Application Question(s):

• How much is your expected salary?
• How long is your notice period?

Experience:

• supervisor: 1 year (Preferred)

Work Location: In person