E-Commerce Executive
Overview
We are looking for a passionate and results-driven E-Commerce Executive to manage and grow our online sales across Shopify, Shopee, Lazada, TikTok Shop, and other digital platforms. You will be responsible for website management, digital marketing, online campaigns, TikTok Live, and sales performance to drive revenue growth and enhance the customer shopping experience.
Key Responsibilities
Manage and optimise the company website (Shopify), including product listings, pricing, inventory, promotions, and website content.
Plan and execute strategies to increase online traffic, conversion rates, and sales.
Host or participate in TikTok Live sessions to drive customer engagement and sales.
Plan, monitor, and optimise paid advertising campaigns on Meta, Google, TikTok, and marketplace platforms.
Analyse website traffic, sales performance, ROAS, CTR, conversion rates, and customer behaviour using Google Analytics, Meta Ads Manager, and marketplace dashboards.
Prepare weekly and monthly performance reports with actionable recommendations.
Coordinate product launches, promotional campaigns, seasonal sales, and marketing activities.
Work closely with the marketing and warehouse teams to ensure smooth order fulfilment and an excellent customer experience.
Handle customer enquiries and provide after-sales support when required.
Requirements
O-Level, Nitec, Diploma, or Degree in Marketing, Business, E-Commerce, or a related discipline.
1–3 years of experience in E-Commerce, Digital Marketing, Online Sales, or Marketplace Management.
Hands-on experience with Shopify, Shopee, Lazada, TikTok Shop, or similar platforms.
Familiar with Meta Ads, Google Ads, Google Analytics, SEO, and basic digital marketing.
Strong analytical, communication, and organisational skills.
Proactive, self-motivated, detail-oriented, and able to work independently in a fast-paced environment.