Kerja Sepenuh Masa, Assitant Restaurant Manager di Hyatt Regency Kuala Lumpur At KL Midtown Federal Territory - Maukerja

Company Description Hyatt Regency Kuala Lumpur at KL Midtown is a new 5-star hotel that redefines hospitality in the city through a collaboration between Hap Seng Consolidated Berhad and TTDI KL Metropolis Sdn Bhd. Strategically located opposite MITEC and in the vibrant Mont Kiara precinct, the hotel offers easy access to both business hubs and leisure attractions, just 15 minutes from the city centre. Designed by acclaimed architect Kengo Kuma with interiors by renowned luxury hotel designer G.A., the property blends modern elegance with timeless sophistication. It features 306 guest rooms and suites, 104 serviced residences, 16 function rooms, a pillarless ballroom, multiple specialty dining options, outdoor pools, wellness facilities, and a Kidz Club. The hotel is owned by Sunrise Gardencity Sdn Bhd and provides a dynamic environment for hospitality professionals who value service excellence and guest satisfaction.

Role Description The Assistant Restaurant Manager is a full-time, on-site role based at Hyatt Regency Kuala Lumpur at KL Midtown in WP. Kuala Lumpur. This role supports the Restaurant Manager in overseeing daily restaurant operations, including supervising team members, coordinating service, and ensuring a consistently high standard of food and beverage quality. Responsibilities include managing staff schedules, leading pre-service briefings, monitoring guest satisfaction, handling reservations, and addressing guest feedback in a timely and professional manner. The Assistant Restaurant Manager helps drive revenue through upselling, menu knowledge, and promotion of special events, while maintaining cost controls and adherence to hygiene, safety, and brand standards. This position also focuses on coaching and developing the team, assisting with training, and collaborating with culinary and other hotel departments to deliver seamless and memorable guest experiences.

Qualifications

• Experience in restaurant or food and beverage operations, including supervision of service teams and day-to-day floor management.
• Strong customer service, guest relations, and conflict resolution skills, with the ability to handle diverse guest needs professionally.
• Knowledge of food and beverage standards, menu planning, basic cost control, and revenue-focused practices.
• Team leadership, coaching, and staff training capabilities, with a focus on performance, engagement, and workplace safety.
• Good communication skills in English (additional languages are an advantage), with clear, effective interaction with guests and colleagues.
• Ability to work flexible hours, including weekends and public holidays, in a fast-paced, on-site hospitality environment.
• Familiarity with point-of-sale (POS) systems and basic computer applications such as MS Office.
• Previous experience in a hotel, upscale restaurant, or international hospitality brand is preferred.
• Diploma or degree in Hospitality Management, Tourism, Business, or a related field