E-commerce Manager – Marketplace Growth & Analytics
DS Plastic Innovations Sdn. Bhd.
Bukit Mertajam, Penang
RM6,000 – RM8,000 per month
Full-Time | On-Site
Monday–Friday | 9:00 AM–6:00 PM
About the Role
DS Plastic Innovations Sdn. Bhd. is looking for an experienced, hands-on and data-driven E-commerce Manager – Marketplace Growth & Analytics to lead our marketplace business across Shopee, TikTok Shop and Lazada.
This role combines marketplace growth strategy, data analytics, advertising optimisation, campaigns, product performance and team leadership.
We are looking for someone who can go beyond reporting numbers — you should be able to identify why sales, shops or products are growing or declining and translate those findings into practical actions.
Key Responsibilities
- Develop and execute marketplace growth plans across Shopee, TikTok Shop and Lazada.
- Analyse daily, weekly and monthly sales, traffic, conversion and product performance.
- Identify declining shops, products and SKUs and develop corrective action plans.
- Manage and optimise Shopee Ads, TikTok Shop Ads and Lazada Sponsored Solutions.
- Monitor advertising spend, ROAS, ACOS and advertising-attributed sales.
- Plan platform campaigns, vouchers, bundles, add-on deals, cross-selling and upselling strategies.
- Monitor product listings, pricing, inventory availability and marketplace account health.
- Analyse TikTok Shop affiliate and creator performance.
- Prepare clear management reports explaining performance changes, root causes and recommended actions.
- Lead, coach and develop the E-commerce team.
- Coordinate with Marketing, Design, Warehouse, Production, Purchasing, Accounts and Management.
Required Qualifications
- 3–5+ years of relevant E-commerce or marketplace experience.
- Strong hands-on Shopee experience.
- Experience managing marketplace advertising and campaigns.
- Strong analytical and commercial ability.
- Good Microsoft Excel or Google Sheets skills, including PivotTables, XLOOKUP/VLOOKUP and SUMIFS.
- Able to identify root causes and translate data into practical actions.
- At least 1–2 years of leadership, supervisory or project-lead experience.
Preferred Qualifications
- TikTok Shop and Lazada experience.
- Experience managing multiple marketplace shops or large SKU portfolios.
- Experience with BigSeller, Power BI, Looker Studio, SQL or similar tools.
- Experience with affiliate or creator performance management.
Benefits
- RM6,000 – RM8,000 monthly basic salary
- 5-day work week
- RM600 annual medical reimbursement
- 30% staff purchase discount
- Free parking
- Training and professional development opportunities
- Career progression towards Head of E-commerce / Head of Digital Commerce
Probation: 3–6 months
Apply
Apply through Indeed or send your résumé to:
*************
WhatsApp: *************
Please include your current salary, expected salary, notice period and relevant marketplace experience.
Pay: RM6,000.00 - RM8,000.00 per month
Work Location: In person