Sepenuh Masa Technical Support Assistant Engineer Jobs, salary up to MYR 3,000 in Boon Siew Honda Sdn. Bhd. Petaling Jaya - Maukerja

Core Objective

• Assist dealers in solving complex technical issues
• Provide guidelines, training, and updates
• Ensure consistent service quality across all dealerships

Dealer Support Responsibilities

• Respond to dealer technical inquiries (calls, reports, emails)
• Guide technicians remotely with step-by-step solutions
• Escalate unresolved issues to factory

Reporting & Quality

• Prepare technical reports and track common issues
• Identify recurring defects and quality problems

Training Ability

• Conduct training sessions for dealer technicians
• Explain new models and systems clearly
• Share troubleshooting techniques effectively

Job Requirements:

Experience Required

• Background in dealer or service centre environment
• Exposure to vehicle diagnostics and repair
• Experience handling technical cases or escalations

Technical Skills

• Advanced troubleshooting (engine, fuel injection system, electrical)
• Ability to read and interpret service manuals and wiring diagrams
• Strong root cause analysis skills (not just fixing, but explaining why)

IT & Tools

• Proficient in diagnostic systems/software
• Skilled in Microsoft Excel and reporting tools.

Communication Skills

• Strong command of English and Bahasa Malaysia
• Able to explain technical issues simply to both technicians and management

Travel Requirements

• Willing to travel across Malaysia for dealer visits

Job Type: Permanent

Pay: From RM3,000.00 per month

Benefits:

• Free parking
• Maternity leave
• Meal allowance
• Opportunities for promotion

Work Location: In person