Kerja Sepenuh Masa, Waiter- Waitress di UOA Hospitality WP Kuala Lumpur - Maukerja

THE JOBSCOPE

• Welcome and attend to guests in a warm and professional manner.

• Present menus and provide knowledgeable recommendations on food and beverages.

• Take orders accurately and communicate them clearly to the kitchen and bar.

• Serve food and beverages according to fine dining service standards.

• Maintain proper table setting, service sequence, and presentation throughout the dining experience.

• Demonstrate good knowledge of menu items, ingredients, preparation methods, and beverage pairings.

• Anticipate guest needs and provide attentive, personalised service.

• Monitor guest satisfaction and respond promptly to requests or concerns.

• Coordinate closely with the kitchen and service team to ensure smooth and timely service.

• Clear and reset tables according to established standards.

• Handle guest bills and payments accurately when required.

• Maintain cleanliness and organisation of the dining and service areas.

• Assist with opening and closing duties.

• Maintain proper grooming, hygiene, and professional appearance at all times.

• Follow food safety, service, and company standards.

• Support special occasions, VIP guests, private dining, and other restaurant events.

• Perform any other duties assigned by the Restaurant Manager or Team Leader/ Supervisor.

REQUIREMENTS

• Experience in fine dining or upscale restaurant service is preferred.

• Good knowledge of food and beverage service.

• Knowledge of wine and beverage service is an advantage.

• Excellent communication and interpersonal skills.

• Confident and comfortable interacting with guests.

• Good attention to detail and strong service orientation.

• Well-groomed, professional, and presentable.

• Able to work in a fast-paced and high-standard environment.

• Positive attitude and strong teamwork skills.

• Willing to work shifts, weekends, and public holidays.