Company Description B & H Software House BV is an international technology solutions provider specializing in end-to-end custom software development, digital transformation, and technical program execution. Originally incorporated in the Netherlands, the company now operates as a cross-border agile delivery house with strong delivery centers in Western Europe and Southeast Asia, including Malaysia. B & H Software House BV focuses on translating complex business strategies into scalable, production-ready software solutions. The organization serves a global client base, ranging from high-growth startups to mid-market enterprises, offering opportunities to work on diverse and impactful projects.
Purpose
- Assists in analyzing, planning, implementing, maintaining, troubleshooting, and enhancing AS400 core Life Administration System on Cloud Environment
- Responsible for managing vendors from IT product sourcing, pricing, capabilities, performance evaluation, and SLA.
- As the regional technical AS400 SME to drive the upgrade activities of LIFE Asia, Group Asia, MSP, WAS, AS/400 version upgrade, and vulnerability patching on Cloud Environment.
- Support an internal and external audit exercise for AS400 platform, compliance to FWD IT risk and security policies
Key Accountabilities
- Assist to monitor, maintain and support AS400 servers on the Cloud Environment in a good order for the Group
- Responsible for AS400 Cloud administration including change control, programming, testing, bug fixing, applying program temp fix, health checking on various system modules for HK and Non-HK business units
- Plan and schedule the preventive maintenance for Cloud AS400, support audit exercise on Cloud AS400
- Compile management reports on regular basis, including daily health check reports to AS400 team lead
- Make recommendations to improve availability, capacity, and performance on AS400 on Cloud Environment
- Support AS400 Cloud project in terms of planning, testing, migration, and implementation
- Support annual DR drill exercise on AS400 Cloud for various country BU
Key performance indicators
- Any P1 issues found on AS400 system due to lack of control on Cloud Environment
- Any high risk identified from internal and external audit on AS400 system Cloud Environment
- Deliverables of AS400 Cloud Projects
- 360 feedback from the peers and IT users
External & internal contacts
Internal
- Country BU AS400 team
- Group IT Infra team
- Internal auditor team
- GFAS team
External
- Vendors and/or Service Providers
- External auditor
- Cloud VTL vendor
- Cloud Mimix vendor
- Cloud Skytap vendor
- IBM technical team
Qualifications / experience
- High diploma or above in computer science
- At least 8 years working experience on AS400 system administration.
- At least 2 years working experience on Cloud AS400 platform administration
Knowledge & technical skills
- Familiar with the CSC SMART/DIARY and Life Insurance business is an advantage
- Familiar with OS Object Authority Security, Backup and Restore Operation, HMC Operation, and System Monitoring
- Understand the process of software development life cycle
- Capable to write Control Language (CL) for AS400 task automation
- Hands on experience on Mimix replication tool on Cloud Environment
- Good communication skills
- AS400 on Azure Cloud Environment
- AS400 on Azure Cloud Network Infrastructure
- AS400 Virtual Tape Library (VTL) backup operations on Cloud Environment
Our competencies
- Adopt Gen-AI technology
- Planning
- Negotiation
- Collaborate
- Actively share information, idea, and knowledge with others
- Keep up to date of the development and trends of own profession in the market
- Maintain good partnership and relationship with IT vendors to support IT infrastructure services