Job Scope & Responsibilities:
- Greet and welcome customers in a friendly and professional manner.
- Take and serve food and beverage orders accurately and promptly.
- Ensure high levels of customer satisfaction through excellent service.
- Clear and clean tables efficiently to maintain cleanliness.
- Maintain the cleanliness of dining areas, counters, and service stations.
- Handle takeaway and delivery orders (if applicable).
- Provide menu recommendations and answer customer inquiries.
- Support cashier duties, such as handling payment transactions.
- Assist in opening and closing duties, including setup and stock checks.
- Follow hygiene, food safety, and company SOPs at all times.
- Work as part of a team to ensure smooth restaurant operations.
- Assist in opening and closing duties (e.g. setting tables, polishing cutlery).
- Process payments (cash, credit cards, e-wallets) and issue receipts.
Skills Required:
- Good communication and interpersonal skills.
- Team player with a positive attitude.
- Able to work in a fast-paced environment.
- Basic English or local language proficiency.
- Minimum SPM or equivalent qualification (preferred but not mandatory).
- Prior experience in a similar role is an advantage.
- Friendly, polite, and customer-focused attitude.
- Willing to work shifts, weekends, and public holidays.
- Basic knowledge of food and beverage is a plus.
Kitchen Counter Crew
(Also known as Food Prep Crew / Kitchen Helper)
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Job Scope & Responsibilities:
Kitchen Duties:
- Assist with food preparation .
- Maintain cleanliness of food prep area, cutting boards, utensils, and kitchen equipment.
- Follow standard food portioning and presentation guidelines.
- Refill ingredients and prep items as required (mise en place).
- Ensure personal and kitchen hygiene standards are met (according to food safety SOPs).
- Wash and sanitize kitchen tools and surfaces regularly.
- Support main cook or chef during peak hours.
Bar Counter Duties:
- Prepare and serve basic beverages (coffee, tea, juices, etc.) according to standard recipes.
- Operate beverage machines (e.g. coffee machine, blender, dispenser).
- Refill and manage stock for drink ingredients (syrups, milk, cups).
- Maintain cleanliness and tidiness of the bar and service counter.
- Serve takeaway beverages with correct labeling and packaging.
- Engage with customers politely when they collect their food/drinks from the bar counter.
General Support:
- Support kitchen and front-line team during peak periods.
- Assist in stock checking, storing and labeling supplies.
- Report equipment or stock issues to the supervisor.
- Follow opening and closing routines for kitchen/bar counter.
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Skills Required:
- Basic kitchen or barista knowledge is preferred (training provided).
- Good hygiene awareness and food handling practices.
- Team player, able to multitask between food and beverage tasks.
- Positive attitude and willingness to learn new skills.
- Able to work under fast-paced environment or during rush hours.
Pay: RM1,800.00 - RM2,500.00 per month
Benefits:
- Free parking
- Maternity leave
- Parental leave
Work Location: In person