- Petaling Jaya Selangor Malaysia
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Responsibility
• Support QM Manager in planning, implementing, and maintaining ISO 9001 QMS across HQ, branches, and subsidiaries.
• Lead cross-functional QMS initiatives involving all departments.
• Ensure alignment of QMS policies with business objectives.
• Review system effectiveness and recommend improvements.
• Oversee internal audit programs and validate audit results.
• Lead preparation for external certification and regulatory audits.
• Review and approve corrective action plans for major non-conformities.
• Monitor compliance trends and risk areas.
• Drive QMS KPIs and quality performance metrics.
• Lead root cause analysis for significant quality issues.
• Sponsor improvement projects (Kaizen / Lean initiatives).
• Analyze data and present QMS performance to management.
• Guide department heads on QMS compliance and improvement.
• Support HR in QMS training and competency development.
• Build quality ownership among operational teams.
• Coach QMS Executives and QA team members.
• Ensure consistent QMS practices across HQ, branches, and subsidiaries.
• Lead system changes arising from business expansion or new SKUs.
• Manage QMS integration for new sites or operations.
• Prepare input for Management Review Meetings.
• Advise QM Manager and Top Management on QMS risks and opportunities.
• Support strategic planning related to quality systems.
Qualification: Bachelor’s Degree in Quality Management, Food Science, Industrial Engineering, Biotechnology, or related discipline.
Functional/Technical Skills & Knowledge:
1. Strong knowledge of ISO 9001 Quality Management System implementation and governance.
2. Proven experience leading internal audits, corrective action programs, and system improvements.
3. Good understanding of food manufacturing operations (rice milling/packing preferred).
4. Knowledge of GMP, HACCP / ISO 22000 / FSSC 22000, and Halal systems.
5. Competent in root cause analysis and problem-solving methodologies (5 Whys, Fishbone, basic Lean tools).
6. Ability to manage multi-site QMS operations.
7. Strong reporting, data analysis, and presentation skills.
8. Proficient in Microsoft Excel, Word, and PowerPoint.
Years of Experience:
1. Minimum 5–7 years experience in QMS / QA within manufacturing environment (food industry preferred).
2. At least 2 years in supervisory or assistant managerial role is an advantage.
3. Experience of handling multi-site operations is preferred
Additional Certification:
• Attended ISO 9001 Lead Auditor or Internal Auditor, HACCP, GMP certification.
• Halal Executive certification (advantage)
• Lean / Kaizen / Six Sigma Yellow/Green Belt (optional).
Peringatan Penting
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