- Serangoon North-east Region (Singapore) Singapore

Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Working Hours: 8pm - 8am (Monday - Friday)
Working Location: Pioneer (Shuttle Bus available at selected MRT Stations)
Position Summary
We are looking for a proactive and team-oriented Warehouse Shift Supervisor to lead our operations team. In this role, you will oversee the end-to-end workflow of the warehouse during your shift, ensuring that safety, productivity, and service standards are met. This position requires strong leadership to guide, motivate, and develop a diverse team of warehouse staff.
Job Responsibilities
Team Leadership & Manpower Planning: Lead, guide, and supervise a team of warehouse associates during the assigned shift. Assign daily duties and coordinate manpower effectively to optimize operational efficiency and meet productivity targets.
Operations Management: Oversee all inbound activities (receiving, sorting, storage, put-away) and outbound processes (picking, packing, dispatch) to ensure accurate and timely order fulfilment.
Inventory & Systems Management: Monitor inventory movements and process transactions accurately using the Warehouse Management System (WMS) and SAP. (Training will be provided for candidates who are familiar with similar ERP environments).
Customer Service & Communication: Respond to internal and external customer enquiries professionally, providing timely updates on shipment statuses and resolving issues to maintain high service standards.
Performance Monitoring: Track team productivity against operational KPIs. Prepare detailed shift-end reports and handovers for management to ensure seamless shift transitions.
Safety & Compliance: Enforce workplace safety protocols, 5S housekeeping practices, and ensure adherence to company policies and Standard Operating Procedures (SOPs). Promptly investigate and report operational issues, inventory discrepancies, or incidents, and support continuous improvement initiatives.
Job Requirements
Experience: Minimum 2–3 years of experience in warehouse, logistics, or supply chain operations. Prior experience in a supervisory or lead-worker capacity is highly preferred.
Leadership Skills: Demonstrated ability to lead, mentor, and coordinate a team. Strong communication and interpersonal skills are essential to foster a collaborative work environment.
Technical Aptitude: Proficiency in Warehouse Management Systems (WMS), SAP, or other ERP systems is an advantage. Candidates with strong computer literacy and a willingness to learn new systems are encouraged to apply.
Operational Knowledge: Solid understanding of inbound and outbound warehouse processes, including receiving, put-away, pick-and-pack, dispatch, and inventory control.
Problem-Solving: A customer-service mindset with the ability to handle queries and resolve on-the-ground operational challenges effectively.
Work Schedule: This role requires flexibility to work rotating shifts (including permanent or rotating night shifts). Overtime may be required during peak periods to meet operational demands.
Work Environment: This position operates in a fast-paced warehouse setting. Candidates should be comfortable with standing, walking, and moving goods as part of daily duties. Adherence to safety practices and 5S standards is mandatory.
Azhar Anuwar l Educare Human Capital
Reg No.: R21103663 l EA License No: 11C4731
Please note that the personal data you provided in your job application will be collected, used, and disclosed by Educare Human Capital to assess your suitability for employment and manage your application, including consideration for future opportunities.
Since its inception in 2004, Educare Human Capital (EHC) Private Limited has been providing Human Resource (HR) solutions to the schools, as well as Government and private organisations, especially within the Education industry.
It all started from the proposal in August 2004 by the Singapore Teachers’ Union (STU) to Ministry of Education of Singapore (MOE) to ease the workload of teachers so that they can focus on teaching, when Educare Human Capital (EHC) Private Limited piloted and implemented the Teacher Assistant Scheme. The scheme aimed to elevate teaching and teachers’ lives through the recruitment and management of TAs, as they assist the teachers administratively and operationally. The success of the scheme has since made EHC one of the most credible education manpower service providers amongst others, where it has been trusted with staffing within the realms of administration, ICT, laboratories, sports coaching and even management of the schools.
Today, EHC serves more than 200 Singapore schools, presenting itself as one of the principal Education Human Resource solutions providers in Singapore.
Beyond the schools, EHC has made its foray into other government sectors, and had clinched multiple contracts to provide manpower services for the government ministries and organisations, such as the Ministry of Home Affairs (Commercial Affairs Department), Ministry of Health, Ministry of Finance (VITAL), The State Courts, Singapore Workforce Development Agency and Energy Market Authority. EHC has also explored business opportunities to the private sector within the education realm. EHC has deployed staff to international schools and institutions, which include ISS International School, Hollandse School Singapore, Tien Hsia Language Centre and others. Over the past 3 years, EHC’s total headcount within the government organisations (Non-MOE) and private sector grew by more than 300%, representing its broadening market presence.
Even as EHC continues to diversify its business, it never strays away from its founding philosophy and philanthropy. EHC has been and always will be striving to maintain at least 60% of its services to the schools in Singapore, so as to give back to schools and communities, where it shapes destinies through job creation, resolving unemployment and off-loading admin duties of teachers.
Peringatan Penting
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