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Kerja Sepenuh Masa, Data Center Technician di Adecco Johor - Maukerja

Data Center Technician

Adecco

Undisclosed

Sepenuh Masa

Johor Bahru, Johor

Kongsi
Simpan

Lokasi Kerja

  • Johor Bahru Johor Malaysia

Penerangan Kerja

Tanggungjawab

Contract: 6 months (renewable) | 24/7 rotational shift | Johor

Responsibilities:

  • Ability to understand internal customer problems and provide technical solutions in a timely manner.
  • Ability to understand customer urgency and sensitivity of a problem.
  • Ability to speak confidently and communicate clearly with internal customers.
  • Ability to work well within a demanding customer environment and delight customers.
  • Strong Adherence to Process and be a process champion.
  • Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, and software.
  • Provides escalated 2nd level technical support for complex technical issues which may include leading problem management cases and providing management status.
  • Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution.
  • Assist with server operating system and application upgrades, bug fixes, and patching
  • Perform replacements of failed components such as hard drives/ DIMMs etc.
  • Troubleshoot and resolve network connectivity issues
  • Replace AOC, QSFP, MPO, and Cat6 cables.
  • Troubleshoot basic switch issues and replace switches
  • Working on standardization projects for both hardware and software under the Oracle technology stack; while providing consistent system uptime as expected in an IaaS environment.


Ideal candidates need to be familiar with the following:

  • Strong background in Linux
  • Previous experience working in a Data Centre environment (racking & stacking gear, cable management, hot & cold aisle containment).
  • Solid foundation of experience supporting servers, storage and networking technology
  • Responsible for a shift in a 24/7/365 working environment including on-call rostered basis shift
  • Solid knowledge of Data Centre Ecosystem (cooling, electrical, networking, and structured cabling)
  • Performance Management/Troubleshooting
  • Base Operating System Installation
  • Fresh graduates with relevant internship experience in Data Center are welcome to apply!


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