- Yishun North Region (Singapore) Singapore

Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Admiralty, North Region
Client & Sales Administration (Administration & Office Support)
Full time
$2,500 – $2,700 per month
Sofnade Catering Pte Ltd
Admiralty, North Region
Full-Time
Salary: $2,500 to $2,700 per month + monthly sales incentives!
Sofnade Catering is a growing catering company providing live food stations, buffets, bentos and event catering services for corporate clients, schools, weddings and private events.
We are looking for a proactive and customer-focused Sales Admin Executive to manage incoming enquiries, follow up with potential customers and convert enquiries into confirmed orders.
This is not a purely administrative position. You must be comfortable speaking with customers, recommending suitable packages and actively following up to close sales.
Respond promptly and professionally to customer enquiries through WhatsApp, phone calls, email and other sales channels
Understand each customer’s event requirements, budget, number of guests and preferred menu
Recommend suitable catering packages, menus and add-ons based on the customer’s needs
Prepare and send quotations accurately and promptly
Actively follow up on quotations and pending enquiries to convert them into confirmed orders
Build good relationships with customers and provide a positive experience from enquiry to order confirmation
Suggest suitable upgrades, additional food stations or add-ons where appropriate
Maintain proper records of enquiries, follow-ups, confirmed orders and lost sales
Ensure confirmed orders contain complete and accurate event information
Coordinate order details with the operations, kitchen and accounts teams
Prepare and print menus, event documents, order summaries and other required materials
Ensure special requests, dietary requirements and event instructions are properly recorded and communicated
Support e-invoicing and maintain accurate supporting documents
Assist the accounts team with invoice preparation and documentation
Follow up professionally with customers on deposits and outstanding payments
File and organize quotations, invoices, purchase orders and customer documents
Provide general administrative support when required
Customer-focused, proactive and confident in following up with potential customers
Able to communicate clearly in conversational and written English
Comfortable speaking with customers through WhatsApp and phone calls
Sales-minded and motivated to convert enquiries into confirmed orders
Organized, responsible and attentive to details
Able to manage multiple enquiries and tasks without missing follow-ups
Basic computer skills, including Microsoft Office, email and online systems
Able to work independently and take ownership of assigned enquiries
Positive attitude and willingness to learn about our menus and catering services
Previous experience in sales administration, customer service, telesales, hospitality, events or catering is an advantage. Training will be provided.
Monday to Friday
8:30am to 5:30pm
Five-day work week
No regular overtime required
Work location: Admiralty
Basic salary of $2,500 to $2,700 per month , depending on experience
Monthly sales incentives upon achieving targets
13th-month Annual Wage Supplement
Staff meals provided
Haircut allowance
Birthday leave
Birthday angbao
Training on catering packages, menus and sales procedures
Career growth opportunities within a growing company
Supportive and positive working environment
This position is suitable for someone who enjoys communicating with customers, following up on enquiries and seeing an enquiry turn into a confirmed order.
Candidates who prefer a purely back-office administrative role without customer follow-up or sales responsibilities may not be suitable for this position.
Peringatan Penting
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