- Kaki Bukit Avenue 1 Kaki Bukit North-east Region (Singapore) Singapore
Sepenuh Masa Operations Executive (IT Company-Non-Tech) Jobs, salary up to SGD 3,800 in MAVENSIDE CONSULTING PTE. LTD. Kaki Bukit - Maukerja
Operations Executive (IT Company-Non-Tech)
MAVENSIDE CONSULTING PTE. LTD.
Kongsi
Simpan
Lokasi Kerja
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Tanggungjawab
Job Highlights
Industry: IT Tech (SME)
Location: Kaki Bukit
Working Days: Monday to Friday
Job Responsibilities:
Provide operational and administrative support to enhance operational efficiency
Provide L2 operational support and troubleshooting for escalated issues
Identify opportunities for continual improvements and make recommendations accordingly
Custodian of standard operating procedures (SOPs)
Support initiatives and assist with designing frameworks to increase efficiency and improve service standards
Engage with stakeholders to define and implement service standards
Collaborate with cross-functional teams for meeting operational requirements and targets
Track and analyze incidents to identify and address recurring issues
Drive quality assurance initiatives
Assist with procurement and manage vendor relations
Perform research and analysis to support business decisions making
Perform data management and documentation duties to ensure accuracy of records
Prepare reports and other documentation
Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
Design and implement automation solutions
Support ad-hoc duties and projects as assigned
Job Requirements:
Candidates must possess at least a Diploma
Experience in developing and implementing SOPs and quality management frameworks
Some background in IT will be an added advantage
Excellent verbal and written communication skills
Excellent analytical, problem-solving and organizational skills
Meticulous, with excellent record keeping and documentation skills
Proactive and positive working attitude
Willingness and capacity to learn new skills and technology
We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.
Mavenside Consulting Pte Ltd | EA License No.: 20C0204
Industry: IT Tech (SME)
Location: Kaki Bukit
Working Days: Monday to Friday
Job Responsibilities:
Provide operational and administrative support to enhance operational efficiency
Provide L2 operational support and troubleshooting for escalated issues
Identify opportunities for continual improvements and make recommendations accordingly
Custodian of standard operating procedures (SOPs)
Support initiatives and assist with designing frameworks to increase efficiency and improve service standards
Engage with stakeholders to define and implement service standards
Collaborate with cross-functional teams for meeting operational requirements and targets
Track and analyze incidents to identify and address recurring issues
Drive quality assurance initiatives
Assist with procurement and manage vendor relations
Perform research and analysis to support business decisions making
Perform data management and documentation duties to ensure accuracy of records
Prepare reports and other documentation
Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
Design and implement automation solutions
Support ad-hoc duties and projects as assigned
Job Requirements:
Candidates must possess at least a Diploma
Experience in developing and implementing SOPs and quality management frameworks
Some background in IT will be an added advantage
Excellent verbal and written communication skills
Excellent analytical, problem-solving and organizational skills
Meticulous, with excellent record keeping and documentation skills
Proactive and positive working attitude
Willingness and capacity to learn new skills and technology
We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.
Mavenside Consulting Pte Ltd | EA License No.: 20C0204
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